Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.6
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
99
4 Stars
34
3 Stars
24
2 Stars
21
1 Star
42
66%of customers recommend this product.
(
141 out of
213)
Customer Reviews for Aquasana - Clean Water Machine - Black
Customer Rating
1
horrible! Avoid at all costs.
on April 15, 2019
Posted by: JayB
from San Jose, CA
I've had this one for a few years now. I've even had to request replacements from aquasana. The unit leaks horribly. It's so loud that you shouldn't use it at night or it might wake the neighbors. Also, the reset button that allows you to reset for a new filter broke on my replacement after a few months. Honestly, you would be better to get just a regular pitcher.
Pros: Clean taste
Cons: Slow pour, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
The machine leaks water all over the counter
on December 30, 2019
Posted by: RM Boston
from Boston, MA
The machine filters water very quickly, and it tastes great as all water does filtered with Aquasana products. The problem is that the machine leaks water after filtering, assumingly from residual water left inside? Its getting progressively worse, and now has rendered the machine a very expenisve countertop ornament..
Pros: Clean taste
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Good but avoid the counter filter..
on December 28, 2019
Posted by: salcal
from Whitestone NY
filters are good but the counter filter leaks and runs constantly. I have several and gave two away as gifts,, No need to send a photo of it running constantly and leaking.
Pros: Easy to clean, Clean taste, Easy to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Poor quality machine
on September 2, 2019
Posted by: jamm
from Hatfield, PA
I purchased the Aquasana Clean water machine for the counter and it broke in 8 months! Very poor quality, especially for the price! I'll never purchase from this company again!
Pros: Clean taste
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
What a piece of junk!
on March 16, 2018
Posted by: Big John
from Chicago IL
It did not even last a year!
What a joke!
I purchased extra water filter and it is wasted.
What a joke!
I purchased extra water filter and it is wasted.
Pros: Easy to install
Cons: Slow pour, Filters need replacing too often, Cloudy Water, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Don't get the dispenser--it work once or twice
on January 9, 2019
Posted by: Earl22
from Anaheim, CA
The clean water machine we purchased with the pitcher works beautifully for my kitchen. However, when we purchased a second clean water machine with the dispenser for my office, it worked once or twice then just stopped working. Very disappointed. We tried everything from unplugging and plugging--very, very disappointed.
Pros: No odor, Clean taste, Good Water Flow, Easy to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
Love the efficiency of this products but the leaki
on June 10, 2018
Posted by: CharInCal
from Antioch,Ca
This product does everything the company says it will do. I swear by it. My only issue is it leaks. I don’t know why or how to fix it. I will buy another one as I’ve had mine for approximately 5 years and would like to get more use out of it.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Easy to install
Response from aquasana.comBy Team Aquasana, Customer Service, June 22, 2018
Hi CharInCal,
It's wonderful to hear that you've been enjoying our Clean Water Machine for 5 years! If your system is leaking; it shouldn't. The good news is that this would be completely covered under our free Extended Warranty Program. Just give us a call at 866-662-6885 and any of our Service Representatives would be happy to assist you!
It's wonderful to hear that you've been enjoying our Clean Water Machine for 5 years! If your system is leaking; it shouldn't. The good news is that this would be completely covered under our free Extended Warranty Program. Just give us a call at 866-662-6885 and any of our Service Representatives would be happy to assist you!
Written by a customer while visiting aquasana.com
Customer Rating
5
Love this machine!
on January 8, 2019
Posted by: Debbie the Health Nut
from Central Point, Oregon
I love this clean water machine. The water tastes great and I have confidence that toxic impurities have been filtered out. I use it several times a day for drinking, pet water, and cooking. It's easy to use with maintenance only occurring once every 6 months to change the filter. Easy to do. I have had no problems at all with leaking. I bought a black one in 2016 and am now buying a white one! Can't wait to receive it.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com