Customer Reviews for Aquasana - Clean Water Machine - Black
Customer Rating
4
Love the filter...but!
on April 16, 2020
Posted by: 1Z9263E91313316088
from Lake Worth, Florida
I live the filter but the app stopped working I have the filter for over a year but in the past few weeks I noticed that the app still said 95% remaining and then earlier today it said 97%. Going the wrong way . Please fix the app
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Great filter, poor design
on August 5, 2020
Posted by: Miya
I purchased this from your site about a month or 2 ago. Yesterday I refilled the pitcher and placed back on the base. The blue light flashed and the pump pulsed with the flashing blue light which means it is not functioning correctly. I replaced the filter and reset the filter button on the top of the machine. Then I put the pitcher back on the base and still pulsing blue and motor pulsing which means the issue is still present. Prior to this issue, the top leaks and the bottom leaks as well. Not sure if that is an issue. Also, does not seem as though the pitcher matches the base properly.
I really enjoy this water filter. I use a lot of water, so waiting for gravity fed system to filter a pitcher of water is time consuming. Therefore, I don't mind the noise it makes. I just leave the room. Changing filters is easy. My water has a lot of iron in it, but this filter makes it taste good.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Easy to install
The installation was easy, the water tastes delicious and although a bit long it is very slim and does not take a lot of counter space. Very good quality. I am very impressed!
This is a small and nice over the counter filter, it however does have two problems 1) the website says that this is 1 gallon, it is not! It is 1/2 gallon. Apparently when you look deep inside the manual you can find that. 2 it leaks water at the counter. That is a big bummer.