Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
271
4 Stars
139
3 Stars
60
2 Stars
47
1 Star
84
65%of customers recommend this product.
(
269 out of
413)
Customer Reviews for Aquasana - Clean Water Machine - Black
Customer Rating
1
Poor management Integrity!
on May 23, 2022
Posted by: Jon Pierre
from california
My 2 units failed, therefore I shipped them back with a follow up call only to be informed that you dumped them in the trash bin. Thanks a lot for your "integrity". No ability to get them back repaired or exchanged or replaced.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 29, 2022
Hello,
Thank you for your review. We are sorry to hear that you experienced issues with your system! The original Clean Water Machine with the pitcher/dispenser accessories has been discontinued and we no longer carry replacement parts. We have launched the new Clean Water Machine which is available for purchase directly from our online store:
https://www.aquasana.com/countertop-water-filters/clean-water-machine/black-100348638.html
-Aquasana Customer Support
Thank you for your review. We are sorry to hear that you experienced issues with your system! The original Clean Water Machine with the pitcher/dispenser accessories has been discontinued and we no longer carry replacement parts. We have launched the new Clean Water Machine which is available for purchase directly from our online store:
https://www.aquasana.com/countertop-water-filters/clean-water-machine/black-100348638.html
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
