Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
271
4 Stars
139
3 Stars
60
2 Stars
47
1 Star
84
65%of customers recommend this product.
(
269 out of
413)
Customer Reviews for Aquasana - Clean Water Machine - Black
Posted by: Lalla
from Avon, CT
Verified Purchase:Yes
The filter last 6 months for us. It's very easy to change. Water tastes so much nicer afterwards. No more chlorine taste! Very impressed with the new machine, no longer any water leaks. I owned an other one which leaked all the time.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Rich in California
from Monterey California
Verified Purchase:Yes
Easy to setup, great tasting water, easy to use, only 4 stars it's very loud dispensing water.
Pros: No odor, Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Josefina
from Maryland
Verified Purchase:Yes
Love this water filter - water tastes great and is easy to install and use. Also very economical and environmentally friendly, compared with buying legions of plastic bottles. I haven’t had it long enough to see how the filter does, but so far I definitely recommend!
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Water is good but leaks everywhere
on August 15, 2021
Posted by: Meghan
from Atlanta, GA
Water is clean and tastes great, but after 3 months of having it, it started leaking all over the countertop. Now I'm 1.5 years in and I have to keep a full-size bath towel under it.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
2
Great if it didn’t leak!
on August 18, 2021
Posted by: Jwubb
I really like the clean water machine. The water it filters tastes great and I love that I can have readily filtered water on demand. HOWEVER within a couple weeks of purchasing, it started to leak from the base of the reservoir. I had read about this on a few reviews so I always use a pitcher to fill it to avoid having to remove it from the base. Unfortunately despite taking this precaution, it still leaks and is getting worse. Since it’s a new machine I don’t think it’s a problem with the o ring. I’ve checked it and it’s on correctly. I bought a long oval planter saucer and placed the machine in it to contain the water but have to empty it frequently. I emailed Customer Service and am hoping they can help me with this issue.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Disappointed twice
Verified Purchase:Yes
Unfortunately, both orders of the counter system leaked like crazy. Customer service was very kind and switched out the first unit quickly. However, the 2nd unit leaked as well. At that point I was done so I asked for a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
2
Good taste + customer service, but SO LOUD + LEAKY
on August 22, 2021
Posted by: Esster in NY
from NYC
Had the faucet system for a while and that worked well however when I moved and needed a counter top system it was a disaster. I replaced the model 3 times meaning I owned four models and each one leaked to the point where I was wiping up a flood multiple times per day. And it was extremely loud, that in itself is enough reason to be wary. Customer Service was helpful but no amount of calling fixed a faulty product. It's too bad because the filtration itself is the best out there, they just need to build a better pitcher and countertop option!
Pros: Easy to clean, Clean taste, Long lasting filter
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Dolphin
from Oakland, CA
Verified Purchase:Yes
I'm really happy with the taste of my water with this system. The water seems much more pure. My health coach recommended I buy an Aquasana pitcher as part of my new regimen, and I believe it's helping me become more healthy.
Pros: No odor, Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com