Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.8 out of 5
3.8
(601 Reviews)
Open Ratings Snapshot
Rating breakdown 601 reviews
5 Stars
271
4 Stars
139
3 Stars
60
2 Stars
47
1 Star
84
65%of customers recommend this product. 
(
269 out of 413
)
Best Buy Privacy Policy
Customer Reviews for Aquasana - Clean Water Machine - Black
Customer Rating
5 out of 5
5
Great tasting water
on January 21, 2015
Posted by: Water lover
from NM
Verified Purchase:Yes
Great tasting water! Easy to set up and use( we use ours daily) and nice to look at. A little noisy but not that loud. Best water filter system we have tried yet.
Pros: Clean taste, Durable, Easy to clean, Easy to install, Long lasting filter
Written by a customer while visiting aquasana.com
Customer Rating
4 out of 5
4
Why does it leak?
on January 22, 2015
Posted by: The Harv
from Montreal, Canada
Verified Purchase:Yes
It is not as noisy as some reviewers have reported. It does, however, leak down the sides if I process a full pitcher.
Pros: Clean taste, Durable, Easy to clean, Easy to install, Long lasting filter
Written by a customer while visiting aquasana.com
Customer Rating
4 out of 5
4
Pieces of carbon in water
on February 22, 2015
Posted by: PJ
from Phoenix, AZ
Verified Purchase:Yes
I first asked a representative if the powered filter system was BPA free and she only told me that they were told it was during their training seminars, but I couldn't find where it says the system is BPA free anywhere online. I had to google other reviews to find people saying that it was BPA free. I wish Aquasana would notify people somehow that it is in fact BPA free. Also, the first few weeks, I got tiny black particles in the water, which were carbon pieces and harmless, but it made me question the filtration system. After talking to a service representative, he informed me to clean out the chamber itself and rinse the filter a couple times. After that, the particles didn't appear in the filtered water.
Pros: BPA Free, Clean taste, Durable, Easy to clean, Easy to install, Fast Filtration
Cons: Carbon Particles In Water, Uses Lots of Replacement Filters
Response from aquasana.comBy October 6, 2017
Thank you for your comment, and you are indeed correct - all of our Powered Water Filtration Systems are BPA-free. We will make sure to add this to our website information as well so others are not confused. I'm glad our Customer Service Team Member was able to help you with the carbon specks, as well. Thanks again for your very valuable feedback. Do not hesitate to reach out to us whenever you have questions about our products. We are always more than happy to help.
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Awesome system
on March 6, 2015
Posted by: Vicki
from Saint Louis Missouri
Verified Purchase:Yes
I do love the product. I only wish their wasn't bubbles in the water. I know it doesn't affect the water but it doesn't look clear. The water tastes great. I also like that the filters last a long time. I would reccommend to friends. I am glad I bought two pitchers.
Pros: Clean taste, Durable, Easy to clean, Easy to install, Long lasting filter
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Now I can drink my water!
on March 13, 2015
Posted by: sueann
from massachusetts
Verified Purchase:Yes
I especially like the "slim" design
Pros: Clean taste
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Really Fast
on March 15, 2015
Posted by: Busy Bea
from Kennebunk, MA
Verified Purchase:Yes
Using filtered water for drinking, making coffee and blending into green drinks. Very fast, very easy. Could be a little less noisy, but I'll take the noise in favor of how fast it filters a pitcher of water.
Pros: Clean taste, Durable, Easy to install
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Very effective & easy.
on March 28, 2015
Posted by: Boopy
from Norman, Oklahoma
Verified Purchase:Yes
Love it. Easy to refill & filter but a bit noisy. Pitcher is good size & easy to handle. Small leak of water on base fter filtering is easy to blot up. No problem there.
Pros: Clean taste, Durable, Easy to clean, Easy to install
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Great tasting water
on April 2, 2015
Posted by: Kc mother of 3
from Fort Polk, LA
Verified Purchase:Yes
The water from this unit is used for everything to cooking to the water in our dogs bowls. It's great tasting and lasts longer than the other store bought brand! Dogs breath stunk so badly with just tap water till we started using this now we don't mind getting kisses! Lol my kids are also drinking more! (Always a plus!) It is really loud but it only lasts for a minute and for how fast it filters the sound doesn't bother anyone.
Pros: Clean taste, Durable, Easy to clean, Easy to install, Long lasting filter
Written by a customer while visiting aquasana.com
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