Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
271
4 Stars
139
3 Stars
60
2 Stars
47
1 Star
84
65%of customers recommend this product.
(
269 out of
413)
Customer Reviews for Aquasana - Clean Water Machine - Black
Customer Rating
4
Effective an designed well
on September 30, 2019
Posted by: The drinkable water freak
from Tucson, AZ
It is not a new machine. I’ve had it for many years and still think it is a great water filter. I got on line today because it was starting and stopping and I couldn’t get a full pitcher. My dilemma was answered in the question section and it is working like a trooper again. I love the slim design because it fits so well on the counter top next to the refrigerator. I filter the water that is filtered already through the refrigerator and feel like I am getting a really good tasting glass of water. I also make my ice in a portable ice maker and there is never any “stuff” at the bottom of the glass from ice melt. I am a happy customer.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
4
Much better water to be sure
on October 27, 2019
Posted by: DBaroness
from Portland
After getting the pitcher properly seated to stop some leakage, this system works very reliably and the quality of the water is noticeably better. I was not expecting the noise the unit makes while dispensing, which is my only real complaint I have.
Pros: No odor, Clean taste, Good Water Flow, Durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
3
Stuff floating in the water
on December 2, 2019
Posted by: Lisa S
from New York
It definitely makes the water taste better, but it does now have things floating in my water.
Pros: No odor, Clean taste, Easy to install
Cons: Filters need replacing too often
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
2
Long term use of Aquasana pitcher
on January 3, 2020
Posted by: GNP2017
from Pensacola
I’ve owned the pitcher fir 3+ years now. When I first purchased it, the water tasted great no problems. After about a year the red light started lighting about every month (I drink 1 gallon of water per day). The red light doesn’t seem to work anymore. In addition, the filters do not last 320 gallons after your first replacement. I can tell when the filter needs to be replaced cause the unit starts leaking. Currently I’m replacing the filter every month. I really wanted to love this product but it’s becoming more of a hassle and expense to keep.
Pros: Easy to install
Cons: Filters need replacing too often, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
4
Overall impression Aquasana clean water machine wi
on January 11, 2020
Posted by: Soccermom
from Moorestown,NJ
I haven’t tested the water to see if it is actually filtering but the taste and clarity is much improved. It is a bit noisy and sometimes it kicks on and won’t shut off unless I unplug and restart as if it were brand new
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Loud, stopped working after a year of owning
on February 21, 2020
Posted by: DC Water
This filter worked well enough for us at first, despite being annoyingly loud when it filters the water. However about 13 months after purchase (conveniently after the warranty ended) the unit stopped working consistently. Sometimes you put the pitcher on and nothing happens, other times it starts to filter the water and then just stops. Replacing the filter cartridge hasn't helped. There seems to be no rhyme or reason to it. Overall we have been dissatisfied with the experience. The under sink unit filters more easily and conveniently without having to constantly refill and go through the loud force filtration process.
Pros: Easy to clean, No odor, Clean taste, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
3
good but...
on March 13, 2020
Posted by: Giopau01
from Fort Myers
The dispenser is very hard to clean. After a while it started to smell moldy and there is residue on the bottom that looks like mold. Tried diffrent ways like vinegar and lemon juice with no luck. Hope they will build a version that could be taken apart.
Pros: Clean taste, Good Water Flow, Easy to install
Cons: Filters need replacing too often
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
3
Great tasting water; poor filter life
on March 15, 2020
Posted by: Meh1
from Seattle, WA
Set up of water filter was easy and even though the city water we have is great, it still just tastes so much better with the filter. No issues with leaks once I got the hang of installing properly. My biggest gripe is that I've filled at most 50 gallons and already starting to see the light blink red, so capacity isn't the greatest and given the cost, it's not cheaper than buying bottled water (although it is better for the environment I suppose).
Pros: No odor, Clean taste, Good Water Flow, Easy to install
Cons: Filters need replacing too often
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com