Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
271
4 Stars
139
3 Stars
60
2 Stars
47
1 Star
84
65%of customers recommend this product.
(
269 out of
413)
Customer Reviews for Aquasana - Clean Water Machine - Black
Customer Rating
4
I love Aquasana Machine, however, it is too loud.
on May 22, 2018
Posted by: Ginny Gen
from Southfield, MI
Verified Purchase:Yes
I love the filter, and the installation was so easy.
Pros: Easy to clean, No odor, Clean taste, Durable, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
4
Very satisfied customer
on June 6, 2018
Posted by: RiriD
from Oakland Maryland
I have used my new clean water machine twice since it arrived and I can really taste a difference. My well water, while not unpalatable, after Brita filtration tastes ”rusty”. with New Aquasana filtration that taste is gone. I may not need to buy bottled water anymore.
I would have given 5 star rating but noise of machine during filtration was quite a surprise and will take some getting used to. Cannot filter water while someone is sleeping!
Pros: Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
3
Great water filtration, but...
on June 16, 2018
Posted by: Bareknees
from Brighton, MI
This is my 2nd Aquasana. The first one lasted about 3 years. We are having to unplug this one when not filtering water, because it will turn on by itself and then we have water all over the counter and floor. I am very disappointed about this happening, but love this unit, otherwise.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Easy to install
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
4
love product !
on September 7, 2018
Posted by: Katie L
from wisconsin
Love this product, and like others..I have had my system for drinking water for a year...however leaks on my counter also? Anything I can do or do I need to purchase a new pitcher?
Pros: Clean taste, Good Water Flow
Cons: Filters need replacing too often
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Service Team, Aquasana Customer Care, September 24, 2018
Thank you for your feedback. We are thrilled you are enjoying your new system.
If you are experiencing a leak, please contact our Service Department at 866.662.6885 or e-mail support@aqusana.com so that we may troubleshoot and provide any replacements necessary.
We look forward to hearing from you.
If you are experiencing a leak, please contact our Service Department at 866.662.6885 or e-mail support@aqusana.com so that we may troubleshoot and provide any replacements necessary.
We look forward to hearing from you.
Written by a customer while visiting aquasana.com
Customer Rating
4
Great tasting water, modern design
on October 13, 2018
Posted by: Isaac
from Seattle
We have owned an Aquasana dispenser for several years now, and don’t want to be without it. The filtered water tastes great, and the dispenser is easy to use. When we travel, the poor quality of other water is much more noticeable now. You’ll wonder how you could ever stand to drink your tap water before Aquasana.
No more lugging crates of squeaky water bottles from the store and into the house, just to have to be smashed and recycled. And no more supporting an industry that has dumped an unimaginable amount of carbon into the atmosphere just to ship water from a municipal source to a store shelf, so we can pay them for it and then dump more carbon getting it home, and then more carbon for the waste management trucks to pick it up, and probably more carbon for recycling or disposal.
Stop the insanity and get an Aquasana! It’s good for your wallet, your back, the planet, and you.
Only requests are that a future version of the dispenser have the ability to lock the spout open when filling large containers (I use a rubberband now), and to offer a non-filter fridge pitcher that fits under the spout of the dispenser. The filter pitcher is great, but it doesn’t hold enough water, and it’s almost impossible to find a good size pitcher at retail that will fit under the dispenser spout. Or perhaps make the entire countertop unit a bit taller requiring less depth from the wall.
No more lugging crates of squeaky water bottles from the store and into the house, just to have to be smashed and recycled. And no more supporting an industry that has dumped an unimaginable amount of carbon into the atmosphere just to ship water from a municipal source to a store shelf, so we can pay them for it and then dump more carbon getting it home, and then more carbon for the waste management trucks to pick it up, and probably more carbon for recycling or disposal.
Stop the insanity and get an Aquasana! It’s good for your wallet, your back, the planet, and you.
Only requests are that a future version of the dispenser have the ability to lock the spout open when filling large containers (I use a rubberband now), and to offer a non-filter fridge pitcher that fits under the spout of the dispenser. The filter pitcher is great, but it doesn’t hold enough water, and it’s almost impossible to find a good size pitcher at retail that will fit under the dispenser spout. Or perhaps make the entire countertop unit a bit taller requiring less depth from the wall.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Service Team, Aquasana Service Team, October 15, 2018
Hi Issac! Thank you for your wonderful review! We are thrilled you are enjoying the benefits of the Clean Water Machine! I have passed on your suggestion to Product Development for future consideration, and! please watch your mail for a "Thank You!" from us. It will be great for your dispenser!
Written by a customer while visiting aquasana.com
Customer Rating
5
Feedback on Clean water machine
on October 15, 2018
Posted by: KW21
from Atlanta
Very easy to set-up, change filter, operate etc.
Fits easily on my counter next to fridge and does not take up much space.
Fits easily on my counter next to fridge and does not take up much space.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
3
Taste Good But VERY Loud
on October 16, 2018
Posted by: Andre S.
from Toronto, ON
It tastes great but the unit is very loud, especially for me living in an apartment building. I bought the dispenser unit, which means everytime I want a glass of water, it sounds like a blender turning on. I also found the unit fairly big and it would tend to drip while filling the container up or filling a glass.
Pros: No odor, Clean taste, Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Service Team, Aquasana Customer Care, October 17, 2018
On behalf of Aquasana, thank you for your feedback. We apologize you were not completely satisfied with our Clean Water Filtration System.
You are correct that the system does produce some noise. Because our system filters such a large amount of water faster than any other water filtration pitcher on the market, it does require a more powerful motor.
We do have a smaller pitcher available as an add-on which allows you store a liter of water in your refrigerator. Just give us a call at 866.662.6885 if you would like to order one
You are correct that the system does produce some noise. Because our system filters such a large amount of water faster than any other water filtration pitcher on the market, it does require a more powerful motor.
We do have a smaller pitcher available as an add-on which allows you store a liter of water in your refrigerator. Just give us a call at 866.662.6885 if you would like to order one
Written by a customer while visiting aquasana.com
Customer Rating
5
Excellent Water Filtering Machine
on December 14, 2018
Posted by: Kenneth53
from Whiting, NJ
I like the fact that it removes many contaminants which would be harmful to our bodies and the water tastes more like water rather than tasting like a swimming pool.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com