Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.8 out of 5
3.8
(601 Reviews)
Open Ratings Snapshot
Rating breakdown 601 reviews
5 Stars
271
4 Stars
139
3 Stars
60
2 Stars
47
1 Star
84
65%of customers recommend this product. 
(
269 out of 413
)
Best Buy Privacy Policy
Customer Reviews for Aquasana - Clean Water Machine - Black
Customer Rating
2 out of 5
2
Good until it leaks!
on April 16, 2019
Posted by: Daria L
It leaks heavily from the bottom of the unit and the pump is working only in short bursts(maybe due to chronical water damage). .. whats worse is the hardwood floor in our kitchen is water damaged, before we realized what's the problem....
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Love the unit!, so far
on August 17, 2020
Posted by: Robb.1
from FL, MI, OR
Verified Purchase:Yes
I purchased the water filtration Clean Aater Machine Dispencer and not the Pitcher type. I refill it without removing the container from the unit, just removing the top. Why? Because Any product the has a seal will eventually wear out especially removing and replacing. I do remove it and clean the entire plastic with vinegar once every two weeks. The water is great! I have Aquasana products in three homes. My friends have also purchased many products from them. Nobody has a negative opinion of any of their products.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2 out of 5
2
Water leaks , I am okay with loud sound
on September 12, 2020
Posted by: Puneet
from San Francisco
Verified Purchase:Yes
Not sure why water keeps leaking from the bottom I have tried to adjust o ring but doesn't seem to fix.
Honestly I don't have time to send it back during this covid-19 times so we'll have to keep mopping it
Ths sound is loud so we fill water bottles and keep it.
Otherwise I like the filter, as their is no proper competition for countertops pressurized water filter which doesn't require plumbing.
Pros: Easy to install
Cons: Not durable
Written by a customer while visiting aquasana.com
Customer Rating
2 out of 5
2
Faulty machine
on September 16, 2020
Posted by: Suns
from Boston MA
Verified Purchase:Yes
I wouldn’t recommend this. The filter leaks constantly to a point it’s damaging our cabinets . Looking for something different now.
Pros: No odor, Good Water Flow, Easy to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1 out of 5
1
Needs more R&D
on November 11, 2020
Posted by: John from Sea
from Seattle, WA
Verified Purchase:Yes
Great idea that still needs work
Pros:
Filtered water tastes great
Cons:
Pump is so loud that I can't use it while my family is sleeping
There is always a puddle of water on the counter under the unit. Not sure where it is leaking
Pros: Clean taste, Good Water Flow, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
I can drink tap water again!
on November 29, 2020
Posted by: Lovin’ Chlorine-free
from FL
Verified Purchase:Yes
Our water in Florida is so full of chlorine and salt. It’s terrible tasting, so I was buying bottled water and feeling so guilty for being responsible for putting so much plastic into our recycle bin. Tried this countertop purifier and while it’s a bit noisy when it’s on, it does the job. Our water tastes SO much better. We fill glass quart bottles with the purified water, stick them in the fridge and now enjoy icy cold pure water whenever we want.
Additionally, gotta say I also bought the shower water filter because my skin has not been happy with so much chlorine! It makes a world of difference. No more dry itchy skin!
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1 out of 5
1
Not the one I ordered and doesn’t work
on January 4, 2021
Posted by: Tree hugging liberal
from Palm Beach Gardens,8 FL
Verified Purchase:Yes
These machines are great but quality control see to be lacking. I would prefer something more reliable!
However, water tastes great, is convenient and I love knowing that it is clean.
Pros: Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1 out of 5
1
Issue with Leaks, Overall not impressed
on October 11, 2021
Posted by: VPBT
In theory, this product is the perfect countertop solution. However, my unit leaked every time water was filtered. It was not a small leak and it leaked all over my table, table cloth, etc. And since the leak came out the back of the unit, I was not aware of the leak for days. Customer service was great! They sent me a new unit, and it came 7-10 days later. But this unit leaked AGAIN. After reading other reviews, I saw that leaks are a common problem and rather than try again, I asked for a full refund, which was granted. Based on my issues, I would not recommend this product.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
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