Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.8 out of 5
3.8
(601 Reviews)
Open Ratings Snapshot
Rating breakdown 601 reviews
5 Stars
271
4 Stars
139
3 Stars
60
2 Stars
47
1 Star
84
65%of customers recommend this product. 
(
269 out of 413
)
Best Buy Privacy Policy
Customer Reviews for Aquasana - Clean Water Machine - Black
Customer Rating
3 out of 5
3
Annoying button delay and spillage - yum water
on March 13, 2018
Posted by: NZdove
from Washington, DC
Verified Purchase:Yes
I have had this for a week now and like the better tasting water as well as that it sits on the counter, not messing with my faucet or having to drill a hole through the countertop.
But it is annoying to use it and my husband refuses to: sometimes the button reacts, sometimes not, if you let go of the button while filling a large container, then you may need to wait 15 seconds (count to 15 slowly when you are in a hurry), and press the button several times, before it turns on again. So you need patience. Also, as you insert or remove the large container for refilling, some water will always spill at the bottom where the water is extacted to be sucked into the filter mechanism.
I also had to have the water canister re-sent twice because it was cracked. The plastic quality of the clear part seems inferiror.
If I had a different, reliable way to get a quality filter for the kitchen that does not require me to attach anything to my faucet or drill a hole in my countertop, I would return or replace this immediately.
Alas, I feel stuck because I do like Aquasana as a brand and trust that their filtration is better than most.
Pros: Easy to clean, Clean taste, Easy to install
Cons: Slow pour, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
4 out of 5
4
Filter review
on March 28, 2018
Posted by: Di Strie
from Long Island NY
Verified Purchase:Yes
I bought this in January, love the water, tastes great. But when filtering the water, it’s makes a very loud noise. I expect some noise since water’s forced through the filter electronically but never expected this much noise.
Pros: Easy to clean, Clean taste, Long lasting filter, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
4 out of 5
4
Slim fitting
on April 12, 2018
Posted by: Quigs101
from Old Bridge, NJ
Verified Purchase:Yes
I like how slim the machine is but it is too noisy and loud.
Pros: Clean taste
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Super fast & tastes great!
on April 15, 2018
Posted by: Emtrow
from Batavia, IL
Verified Purchase:Yes
I have had my pitcher for almost a month and love it! It filters in seconds & tastes great. I was skeptical on the taste because we have well water but it did a great job!
Pros: Clean taste
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2 out of 5
2
needs design improvements
on May 11, 2018
Posted by: dms62
from brooklyn, new york
Verified Purchase:Yes
arm dispensing water should be slightly longer to allow, as example, to fill kettle without holding it up. also there should be an option for dispenser button not to require it being pressed down entire time. An on/off option so one does not have to stand and press the mechanism for full time when filling large vessels. some improvement on container so as not to leak onto base. I would recommend only because of the medicinal filter. so yes/no option below does not correspond to my position. you should also be selling the pitcher from the other option which can be put in refrigerator as an accessory. need to tighten this one up folks.
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Easy to install
Cons: Slow pour
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
A Must Have Device..Love it!
on May 12, 2018
Posted by: R Buzz
from Columbus, Ohio
Well worth the money. Very simple design. Small footprint. I have lowerd the cost tremendously since purchase of buying bottled water. Still purchase it to grab a bottle on way to gym. Have not joined the filter program yet because wanting to see just how long they (filters) will last me first. I'm only person in household. Water out of faucet smells like a bottle of bleach. This device takes care of that, no problem and what ever else leaks into city water system before reaching my apartment. Highly recommend. Tried other similar filtration products. To costly to maintain. Love it!
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Impressed with the quality
on December 22, 2018
Posted by: Uncle lou
from Aruba
Verified Purchase:Yes
Filter performs very well, water tastes very good.
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Fastastic!
on December 24, 2018
Posted by: B0079
from Florida
Verified Purchase:Yes
Aquasana is the best water sytem there is and is a Keeper forver!
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
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