Customer reviews from doreljuvenile.com
Safety 1st - Easy Install Tall & Wide Walk Thru Baby Gate - Brown
Average customer rating
3.4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
11
4 Stars
2
3 Stars
3
2 Stars
5
1 Star
4
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Safety 1st - Easy Install Tall & Wide Walk Thru Baby Gate - Brown
Customer Rating
3
Tall and wide; the latch disappoints over time!
on January 5, 2025
Posted by: Ian411
Gender:Male
The latch is the weak point - it lasted about two years before the plastic guts broke and we had to purchase a new gate. It's the only gate we've found that's wide and tall enough to keep our pets on the correct side of it and it's easy to install so we're fans, but would like better quality and durability on the latch mechanism.
I would recommend this to a friend!
Response from doreljuvenile.comBy Consumer Care, January 7, 2025
Thanks for your review! We are elated that the gate is the perfect fit to keep your pets out of the spaces you desire. We are disheartened that the latch mechanism faltered. We would love an opportunity to make it right. Please contact our Consumer Care team at 800-544-1108 and we'll address this issue with the appropriate care it deserves.
Written by a customer while visiting doreljuvenile.com
