Customer Reviews for Safety 1st - Easy Install Tall & Wide Walk Thru Baby Gate - Brown
Customer Rating
3
Tall and wide; the latch disappoints over time!
on January 5, 2025
Posted by: Ian411
Gender:Male
The latch is the weak point - it lasted about two years before the plastic guts broke and we had to purchase a new gate. It's the only gate we've found that's wide and tall enough to keep our pets on the correct side of it and it's easy to install so we're fans, but would like better quality and durability on the latch mechanism.
I would recommend this to a friend!
Response from doreljuvenile.comBy Consumer Care, January 7, 2025
Thanks for your review! We are elated that the gate is the perfect fit to keep your pets out of the spaces you desire. We are disheartened that the latch mechanism faltered. We would love an opportunity to make it right. Please contact our Consumer Care team at 800-544-1108 and we'll address this issue with the appropriate care it deserves.
I just received 3 of these gates and the gates are poorly made. These unlatch way too easy, my last one felt like the handle was hard to open and the ones I just got makes it feel it is made out if cheap plastic. I was using these to keep my autistic grandchildren safely in their rooms but now I am not so sure if I want to keep them
Response from doreljuvenile.comBy Consumer Care, October 22, 2024
Thanks for your review! We would like to express our sincerest apologies for the gate falling short of your expectations.
This is one of the best gates we've used! Super easy to install, keeps the little one secure and out of places we don't want her wondering to. Simply push/pull locking system so it can't easily be opened by the little one, but simple for adults to operate. One nice point is that this gate looks very nice in almost any décor while still being highly functional.
I highly reccommend this product to any dog parent that is seeking an esthetically pleasing dog gate! It beautifully compliments my modern farmhouse decor. This gate is super easy to set up; took me less than 15 minutes. Most importantly, it's durable and keeps my dobermans and rascal puppy out of my office area.
The only reason I did not give 5 starts is it is tricky enough to open and close that my friends or family have issues with it. but I guess that is the point! i love the color, I have had mine for years, looks great, has held up well, easy to clean
This a a great gate for stairs or just blocking off certain rooms...it's very hard to climb even at an older age because there's really no way to push up over it. As they get older they can learn how to open it but that's about it....I LOVE IT
Love the look of this gate. Did a lot of research and most were big and bulky. I have narrow halls so did not want something that was huge. Easy to install and remove if needed.