It is not seasoned very well at all. I took their word for it and took it camping w/out putting time into seasoning it myself and immediately regretted it. I tried cooking some pancakes on it and they all stuck to the surface. VERY frustrating. I took to greasing it every single time I put a new batch on and had to work around the extreme hot spots. It did not even distribute the heat very well at all (to be fair, the camp stove I was using didn't seem to have any other temperature settings besides High and Inferno). While heating up this thing for the very first use one of the handles cracked - it sounded like a gunshot and scared everyone in the campsite! I've NEVER seen cast iron do that before. I'm taking this griddle back tomorrow and hopefully getting my money back.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, August 19, 2016
Thank you for your interest in our products. We truly apologize for any inconvenience you are experiencing with your Pre-Seasoned Cast Iron Reversible Grill & Griddle. Our Consumer Care team will be reaching out to you by email to provide warranty assistance.
Written by a customer while visiting calphalon.com
Customer Rating
1
So unhappy with this griddle
on August 7, 2015
Posted by: Greenribby
from NJ
Gender:Female
This is my second griddle and I wish I still had my first. Not seasoned well at all, and impossible to clean. I'll be getting rid of this and buying a different manufacturers.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, August 10, 2015
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Calphalon Consumer Care Team.
Written by a customer while visiting calphalon.com
Customer Rating
1
HORRIBLE HOT SPOTS
on February 6, 2017
Posted by: sturgiswaters
from Phoenix, AZ, United States
Constantly burning half of our food. A grilled cheese sandwich that's half black and half uncooked? How is that possible? Love our Calphalon stuff, but this one is virtually unusable.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, February 13, 2017
Thank you for your interest in our products. We truly apologize for any inconvenience you are experiencing with your Reversible Grill and Griddle. Our Consumer Care team will be reaching out to you by email to provide warranty assistance.
Written by a customer while visiting calphalon.com
Customer Rating
1
Cannot be cleaned
on February 9, 2017
Posted by: Rdfisher
I finished ribs with a carmel glaze on the ridged side, and now the sugar is permanently attached. No amount of scrubbing will get it off. Further, the ridges and the gutter are too narrow to hand wipe using a paper towel and salt. Yes, it rusts, but it's not advisable to get cast iron wet. I'm going to try blasting it in a self-cleaning oven and then attempt to re-season.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, February 13, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Calphalon Consumer Care Team.
Written by a customer while visiting calphalon.com
My griddle was waiting for me when I returned from vacation. All in all I love it. It does need a bit more seasoning so this won't stick.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
1
Rusted after first use.
on August 11, 2015
Posted by: Hbkjones23
from Los Angeles, CA, United States
Gender:Male
We received this item on our registry and after one use it has already started to rust. We followed the instructions on the product and still rusted. Also, I don't believe it came seasoned at all....extremely dissapointed as I was really looking forward to using this.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, August 12, 2015
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Calphalon Consumer Care Team.
Written by a customer while visiting calphalon.com
Customer Rating
1
Certainly not simple or easy to clean
on January 18, 2017
Posted by: BeachLocal
from Miami Beach, FL, United States
Gender:Male
I was excited to get this as a Christmas gift. Cooked one meal on it and the meat STUUUCK to the griddle. Very difficult to clean. Its been sitting in my sink for 4 days!!! By the way, it weighs a "ton"! Skip the gym, try cleaning this. Uggh
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, January 19, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Calphalon Consumer Care Team.
Written by a customer while visiting calphalon.com