Customer reviews from calphalon.com
Calphalon - Signature 10-Piece Cookware Set - Black
Average customer rating
3.5
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
33
4 Stars
3
3 Stars
2
2 Stars
7
1 Star
15
66%of customers recommend this product.
(
33 out of
50)
Customer Reviews for Calphalon - Signature 10-Piece Cookware Set - Black
Customer Rating
1
Super upset with quality
on November 13, 2024
Posted by: Taliam7
from Philadelphia
I got these as a wedding gift and I am so disappointed with their quality. I only have used the small pan 4 times and it has a huge gaping scratch in it. I never use metal utensils (even though they are marketed to be able to withstand this) and I always hand wash.
These are some of the worst pans I’ve used ever. For the price tag these are not worth it. The quality is seriously a problem. I’m honestly wondering if I got a bad batch, that’s how bad these are.
Extremely uneven cook times. The lids puddle up with water and have a thick lip that doesn’t come clean no matter how long you scrub at it
I filled out a warranty replacement request hoping to instead get a stainless steel set as I have only used two of the pans in this set and I’m extremely unhappy with them. I didn’t get a response though.
I have used calphalon forever and have always loved their products but I highly recommend you stay away from this particular set.
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, November 15, 2024
Hello,
It sounds as though your Signature™ Hard-Anodized Nonstick 10-Piece Cookware Set has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
It sounds as though your Signature™ Hard-Anodized Nonstick 10-Piece Cookware Set has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
Written by a customer while visiting calphalon.com
Customer Rating
5
Hands Down Superior Quality
on January 10, 2023
Posted by: ARC22
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] I have honestly had this brand for a very long period of time my family and I have cooked immeasurable amount of meals on this cookware and I have recently upgraded and updated a bunch of pieces and still the quality has just gotten better and better which is amazing since they are truly the leaders of their industry
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
5
Amazing set of cookware!
on May 18, 2018
Posted by: Acfreep
from Eugene, OR, USA
Gender:Female
I bought the Calphalon Signature nonstick 10 pc. set, along with a few other items from the same line and could not be happier!! I did so after working with several other brands for over 20 years and always coming back to the two Calphalon items I had. LOVE this set! We are a family of cooks, so they have gotten lots of use and hold up to everyday work and then some. Would recommend and purchase more in the future. Thank you Calphalon!
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
5
Excellent quality!
on September 28, 2021
Posted by: Grams
from Florida
Gender:Female
[This review was collected as part of a promotion.] This set is wonderful! The quality is outstanding and the non stick is amazing! Love, love, love my Calphalon pots and pans!!
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
5
Great non stick cookware!
on February 28, 2023
Posted by: Amanda25
from Cleveland Ohio
Gender:Female
[This review was collected as part of a promotion.] Bought this set several years ago and have had no issues! It's perfect, definitely non stick, has held up so well and have had no issues with scratching or chipping.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
1
on August 1, 2023
Posted by: cargrow
from Tallahassee, FL
Gender:Female
[This review was collected as part of a promotion.] I got this set as a gift about 2 years ago. When I first got them I loved them. Now my 8qt pot sticks terrible and the dark coating is coming off. it has several scratches on the bottom due to I don't know what as the instructions said I could use metal utensils in it. My 8 qt pot is the worst but they all are losing the coating off the bottom. They've only been used on a glass cooking top so I can't figure out what the problem is with them.
No, I would not recommend this to a friend.
Response from calphalon.comBy ReputationStudio IntegrationServiceUser, Customer Care, August 3, 2023
Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with your cookware set. We appreciate your feedback and would like to address your concerns. It's important to us that you have a positive experience with our products. Regarding the sticking and coating coming off, we understand your frustration. While the cookware is designed to be durable, we recommend avoiding metal utensils to prevent scratching. Our goal is to provide you with the best possible cooking experience, and we will do our utmost to rectify these issues.
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We are committed to resolving your concern fully and would be delighted to collaborate with you. We sincerely apologize for any inconvenience caused and extend our gratitude for your ongoing loyalty. For further details about our warranty policy, please refer to the link below or feel free to contact us at 1-800-809-7267, Monday through Friday, between 8 am and 5 pm EST.
http://www.calphalon.com/en-US/warranty-info
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions.
We are committed to resolving your concern fully and would be delighted to collaborate with you. We sincerely apologize for any inconvenience caused and extend our gratitude for your ongoing loyalty. For further details about our warranty policy, please refer to the link below or feel free to contact us at 1-800-809-7267, Monday through Friday, between 8 am and 5 pm EST.
http://www.calphalon.com/en-US/warranty-info
Written by a customer while visiting calphalon.com
Customer Rating
1
Look for a better quality set.
on December 11, 2023
Posted by: Malik
These are absolutely NOT I repeat NOT metal utensil safe. Each pot/pan in this set has chipped or scratched or completely work away any of the non-stick coating. One pot was used to make a rue but when it was done almost the entire surface had been rubbed off. Had to discard the rue and cannot use the pot. We refuse tp feed our family metal flakes for dinner. At this price we could have purchased a professional grade set that would not have these issues.
Response from calphalon.comBy Customer Care, December 12, 2023
Hi Malik! Thank you for giving your feedback and comments about the Signature™ Hard-Anodized Nonstick 10-Piece Cookware Set. We're sorry to hear about the trouble you've had with your cookware. Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for as per the instructions. For us to further assist you with your concern, we recommend that you contact our Consumer Care team. You can reach them at https://www.calphalon.com/supportShow?cfid=contact-us. Thank you and we look forward to hearing from you. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
3
I Love them, but they have scratches
on January 17, 2018
Posted by: barb bb
from Illinois
Gender:Female
I got the 10 piece set for Christmas last year, and the saucepans aren't holding up well. Both the saucepans have scratches in the bottom and on the rims. I might try another line of Calphalon.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, January 24, 2018
Thank you for your interest in our products. We truly apologize for any inconvenience you are experiencing with your Signature Nonstick 10-pc Cookware Set. Our Consumer Care team will be reaching out to you by email to provide warranty assistance.
Written by a customer while visiting calphalon.com