Customer reviews from calphalon.com
Calphalon - Signature 10-Piece Cookware Set - Black
Average customer rating
3.5
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
33
4 Stars
3
3 Stars
2
2 Stars
7
1 Star
15
66%of customers recommend this product.
(
33 out of
50)
Customer Reviews for Calphalon - Signature 10-Piece Cookware Set - Black
Posted by: Epat
from Chicago, IL, United States
Gender:Male
Verified Purchase:Yes
I bought the 10 piece set of Calphalon pots and pans. They were shipped to me quickly packed tightly and I love my new pots and pans. Food cooks quicker, cleaner And with a greater ease. This was a great purchase for me.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
1
Wanted to love it.
on November 12, 2020
Posted by: JennyD
from Denver, CO
Gender:Female
[This review was collected as part of a promotion.] I bought this set and a few other individual pieces to replace my 15 year old Calphalon Contemporary set. Within the first year, both saucepans already had deep scratches and chips - despite the claim they are metal-safe and that I primarily used only plastic and wood utensils (as that is what I was used to using with my first set). Both my 10 inch and 12 inch skillets also were in terrible shape and I replaced them (with another brand). Very disappointed in this product line. Unreal to me that the quality is so much worse as I loved my other Calphalon set and used it for years with no issues.
No, I would not recommend this to a friend.
Response from calphalon.comBy Calphalon, November 16, 2020
Thank you for giving your feedback and comment about our product. Here in Calphalon we value your opinions and rest assured that we will take into consideration any feedback that you have for us so that we could better assist and provide you the best service. We understand that you have a quality concern about your product to further assist you with your concern, we do recommend that you contact our consumer care team. You can reach us every Monday - Friday 9am to 5pm ET. You can also send us an email by going to the Calphalon website.
Written by a customer while visiting calphalon.com
Customer Rating
4
Fantastic Nonstick Cookware Set, but...
on January 27, 2022
Posted by: Trina W
from Avon, CT
Gender:Female
Replaced an older Calphalon Commercial Set and other miscellaneous Calphalon pieces with this Signature Nonstick Cookware 10-Piece Set. The pieces included in the set are fantastic and are amazingly easy to cleanup. Our one grip is that the set doesn't include an 8 Inch Omellette/Fry Pan. To acquire this one important piece, you need to order two pans (the 10" and the 8"). The 10 Inch pan is already included in the 10-Piece Set. Please consider making the Signature 8 Inch Omellette/Fry Pan available for separate purchase.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
1
Non-stick coating comes off
on March 23, 2023
Posted by: Disappointed customer35
from Clinton, iowa
Gender:Female
I bought this set 4 months ago. The price was right and the reviews were good. I have never put it into the dishwasher, and have only used wooden or plastic utensils with it. Yet there are scratches and the Non-stick coating is peeling off already. Very disappointed. Will not be purchasing a calphalon product in the future.
No, I would not recommend this to a friend.
Response from calphalon.comBy ReputationStudio IntegrationServiceUser, Customer Care, March 28, 2023
Hi Consumer. Thank you for leaving a review regarding your Calphalon Signature™ Hard-Anodized Nonstick 10-Piece Cookware Set. We're sorry to hear that your cookware has scratched. Please know that we will replace any item found defective in material or workmanship when put to normal household use and cared for according to the instructions. We're glad to inform you that your product carries a limited lifetime warranty. May we please request that you contact us directly so that we may come up with the best resolution for this issue. We look forward to hearing from you. Have a great day!
Written by a customer while visiting calphalon.com
Customer Rating
5
Great Pans
on September 7, 2021
Posted by: JAY J
from Marco Island
Gender:Male
[This review was collected as part of a promotion.] Love my pans.
Durable pans, but a little heavy.
That’s what you get for Durability.
Durable pans, but a little heavy.
That’s what you get for Durability.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
5
I can't even...
on February 28, 2023
Posted by: katlad
from The Gulf Coast
Gender:Female
[This review was collected as part of a promotion.] I received this set plus the everyday pan for Christmas 2021. I can't even begin to tell you how well it cooks. I have had a number of "nonstick" over the years, but this set is by far the best. And clean up is a breeze. It is an investment that will stand the test of time....and my cooking lol.
I would recommend this to a friend!
Written by a customer while visiting calphalon.com
Customer Rating
1
Peeling already
on May 4, 2023
Posted by: Navy
from Texas
Gender:Male
Bought our pots and pans a few years back. Not metal untensil safe as is stated by manufacturer. These pots began scratching after first use. My wife was very happy after we got them and very sad a year in. She took good care if them but they still are peeling and chipping.
Response from calphalon.comBy ReputationStudio IntegrationServiceUser, Customer Care, May 9, 2023
Thank you for taking the time to contact Calphalon. We apologize for any inconvenience that you have experienced with your Calphalon Signature™ Hard-Anodized Nonstick 10-Piece Cookware Set. Please know that we take our consumer inquiries very seriously and we carefully review every warranty case.
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared as per the instructions. Minor imperfections, surface markings because of shipping, and slight color variations are normal. This excludes damage from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, theft, or use in a commercial establishment.
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared as per the instructions. Minor imperfections, surface markings because of shipping, and slight color variations are normal. This excludes damage from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, theft, or use in a commercial establishment.
Written by a customer while visiting calphalon.com
Customer Rating
2
Nonstick scratches/degrades even with gentle use
on August 5, 2024
Posted by: Farahmone
from Toledo, OH
Gender:Female
I asked for and received this set when I got married. I was so excited. Although it is listed as dishwasher safe, I always wash them by hand; and, although irs listed as metal utensil safe, I don’t use any metal utensils. Still, mysterious scratches in the nonstick coating have suddenly appeared in several of the pieces. It’s infuriating, for such an expensive set. Furthermore, without the receipt, the warranty doesn’t hold up - so if you received it as a gift, like I did, then you are out of luck. I would not recommend this product at all.
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, August 6, 2024
Hello. Thank you for sharing your feedback regarding our Signature™ Hard-Anodized Nonstick 10-Piece Cookware Set. We sincerely apologize for the inconvenience and frustration you have experienced with the scratches on the nonstick coating of your cookware. Your feedback is crucial to us, and we take your concerns seriously as we strive to continuously improve our products and customer experience. Please reach out to us directly via our Calphalon "Contact Us" https://www.calphalon.com/support/contact-us with more details about your experience so that we can explore potential solutions and address your concerns.
Thank you,
Calphalon Consumer Care
Thank you,
Calphalon Consumer Care
Written by a customer while visiting calphalon.com