Customer reviews from cafeappliances.com
Caf - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Average customer rating
4.5
(654 Reviews)
Rating breakdown 654 reviews
5 Stars
470
4 Stars
121
3 Stars
27
2 Stars
13
1 Star
23
92%of customers recommend this product.
(
524 out of
571)
Customer Reviews for Caf - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Customer Rating
5
Attractive and intuitively engineered
on March 4, 2021
Posted by: mum101
from Maplewood NJ
I bought this range because I wanted a dual fuel device. The cooktop is large and easy to clean. The oven is very effecient.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 5, 2021
Hello mum101- Thank you for taking the time to share your review. We are so happy to hear you chose our Café Duel Fuel range. This looks so beautiful in your kitchen. We really appreciate you sharing your photo. Thanks for your feedback. Please let us know if you have any questions in the future. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
jury is out
on March 16, 2021
Posted by: RH56
from Nampa, ID
I waited 3 months for this range. I've had for less than a month, the clicking sound from the oven while in use is annoying, why does this happen? While cleaning it I found one of the burners has a flaw in the finish and did get a replacement quickly. The 'stainless steel' on top under the grates EASY to scratch, must be cheapest produced, not like any stainless I've ever seen. I'm getting ready to call customer service because the clock loses nearly a minute a day.When the range got delivered I found out it was made in Mexico not in US as I was told.I went online to find out Cafe' products are made in Mexico by a Chinese company from Chinese parts.From what I see it seems to be way over priced.READ the reviews.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 17, 2021
Hello- We appreciate your patience in waiting for your new range to arrive and apologize for the delay. We are very sorry for the issues you've had and are glad to see that they were addressed quickly. It is normal to hear the temperature control click on and off during baking, broiling and self-cleaning cycles. Your range has been designed to maintain a tighter control over your oven's temperature. You may hear your oven's heating elements click on and off much more frequently than in older ovens. This achieves better results during baking, broiling, and self-clean cycles.
We apologize for the issues you are having with your clock. Before calling service, try resetting the electronics by flipping the breaker off for at least 5 minutes. Then restore power and set your clock. If this continues to happen, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737.
GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. We hope this is helpful. If you have any questions in the future, please don't hesitate letting us know. We are here to help! Joyce@Cafe
We apologize for the issues you are having with your clock. Before calling service, try resetting the electronics by flipping the breaker off for at least 5 minutes. Then restore power and set your clock. If this continues to happen, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737.
GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. We hope this is helpful. If you have any questions in the future, please don't hesitate letting us know. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Features are amazing
on March 28, 2021
Posted by: Tmoyer
from Levittown
I bought this about a month ago and we love this range, my dual fuel slide in range cooks very evenly, the top is easy to maintain after cooking, the color and the design is beautiful,
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks Great
on April 14, 2021
Posted by: Wes1969
from Mississippi
I love this stove!! I’m so glad I got a gas stove!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic appliance!
on April 21, 2021
Posted by: Momma J
from Brookings, SD
Remodeling our kitchen and purchased two ovens (waiting on our backsplash). Extremely pleased! Love the griddle and temp probe features. Haven’t tested the wifi feature yet. No buyers remorse.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, April 23, 2021
Hello- Wow! That is impressive! Thank you so much for your business! We are so happy you are pleased with your new ranges. They look so beautiful in your kitchen. Thanks for sharing your photo. If you have any questions in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Not worth the money
on May 3, 2021
Posted by: Ray87
from Utah
I bought a kitchen full of cafe appliances. My wife wanted them for their looks. Beyond that there is little to recommend them. Their interfaces are surprisingly poor. It’s as though they wanted just do something different so it would seem it was worth all the money.
They don’t seem better than other less expensive appliances but except for the user interface there not much worse either. My wife likes that she can see the cooking time and temperature on her phone so she doesn’t have to go to the kitchen to check on things as often.
I’m trying to get the stove fixed. The display doesn’t work. It’ll be a month to get someone here to look at it.
You should know that the fridge uses their chipped water filter and that they enforce the purchase of their overpriced name brand filters and the fridge will nag you about until you buy another.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, May 4, 2021
Hello there, we're very sorry to hear the display on your oven isn't working. We know just how frustrating this is so we're pleased to see you've scheduled service.
We're wishing you the best and appreciate you bringing this to our attention.
Guy@Cafe
We're wishing you the best and appreciate you bringing this to our attention.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
OVEN DOESNT WORK THE FIRST TIME WE TRIED TO USE
on June 15, 2021
Posted by: MO20
WE HAVE BEEN WAITING FOR FOUR WEEKS FOR PARTS FOR BRAND NEW OVEN
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sharon@GEA, GE_Appliances , June 17, 2021
Hello, We're deeply sorry for your range situation. We see that you currently have a case open and your issue is being reviewed. You will be contacted soon. Please accept our sincerest apologies for the inconvenience you've experienced. - Sharon@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesomeness
on July 20, 2021
Posted by: Bill21
from Havre, MT
I bought this appliance in January 2021 during the height of Covid. Was advised that it may take extended time to receive due to covid. Received Cafe range in May and am very happy with it!!!! It fit right in with our remodel and couldn’t be happier with ease of use!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com