Customer reviews from cafeappliances.com
Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Average customer rating
4.5
(632 Reviews)
Rating breakdown 632 reviews
5 Stars
453
4 Stars
118
3 Stars
26
2 Stars
12
1 Star
23
92%of customers recommend this product.
(
513 out of
560)
Customer Reviews for Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Customer Rating
4
Love my new duo-range
on October 22, 2019
Posted by: Tessmck
from Oregon
The oven cooks everything so evenly. I bake a lot-so this is important. The gas stove top is amazing. I like the control I have on the temperature and notice how dependable it is in delivering heat across the whole pan.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Might need a replacement
on May 6, 2020
Posted by: allison
from Lockhart TX
I absolutely love the look and feel of our gas range. I also really love the stove and oven when it works. We’ve had multiple repair people come to the house to replace parts etc. but we’ve had so many problems with this product—so unfortunate
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Bad quality control
on November 9, 2022
Posted by: Elb223
from Montgomery, NJ
This oven is very beautiful! However right out of the box oven didn't work. It needed cooling fan replaced. It's been replaced and now it's back to business but I question quality control, how is this even possible? Now I'm left with not so perfect stove spending lots of $$$.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Lauren@Café, Café Appliances, November 10, 2022
Hello – thanks for sharing your review with us. Its great to hear that you are appreciating the beautiful appearance and features of your new slide-in range. However, we’re sorry to see that you are experiencing issues with the cooling fan. It can be frustrating when a new appliance doesn’t work as you expected and understand your concern.
We’d like to learn more about your situation and will be reaching out shortly via email. Please be sure to check your spam and junk folders, as our emails sometimes get lost in there. Thanks for your patience and we hope to hear from you soon. Warm regards. Lauren@Café
We’d like to learn more about your situation and will be reaching out shortly via email. Please be sure to check your spam and junk folders, as our emails sometimes get lost in there. Thanks for your patience and we hope to hear from you soon. Warm regards. Lauren@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Overpriced Junk
on November 26, 2022
Posted by: Disgusted
from Maine
Had this for about 5 years. Would replace it if I could afford it. How many electric boards have to fail before GE will replace it? Four - apparently was not enough! How pathetic is the burner output on this running on propane - 40 minutes to boil a large saucepan of water on the largest burner!!! How long for the oven to preheat to "250C" about 20 minutes. How close is the stated oven temperature to that measured - hmmm up to 30F off though it varies, heaven forbid there is anything consistent on this pile of Junk! Not even good for boiling an egg.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, November 30, 2022
Hi there,
Thanks for taking the time to leave a review for your range. We're so sorry to hear about the issues you've had with it here, we can certainly understand how this would be frustrating. If you're still having issues with your unit, we recommend reaching out to our service team for further help: https://www.cafeappliances.com/support/schedule-service
If you have questions or concerns in the future, know that you're always free to reach out and let us know.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your range. We're so sorry to hear about the issues you've had with it here, we can certainly understand how this would be frustrating. If you're still having issues with your unit, we recommend reaching out to our service team for further help: https://www.cafeappliances.com/support/schedule-service
If you have questions or concerns in the future, know that you're always free to reach out and let us know.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
All around cookie machine
on September 25, 2019
Posted by: Patrick314
from St. Louis, Missouri
I’ve had this dual fuel range for over a month now and this thing can cook anything and everything. Perfect Macarons in the oven to searing sea scallops to perfection on the stovetop. Our family find ourselves using the cast iron griddle almost everyday from Grilled cheeses, eggs and pancakes. And the icing on the cake is a warming drawer medium setting is perfect for keeping food at a safe temperature for a long time.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great product for the price!
on October 14, 2019
Posted by: Emcipolla
from Jenkintown, PA
My Cafe range replaced a Dacor range I had for three years. The Cafe has many of the same features, but with much better design—-the dark (oven-cleanable) racks, the design of the slide out rack, the height of the sealed burners, the placement of the burners, the oven light that goes on when you open the door....I am VERY happy with the product and have tried everything from the remote feature to the warming drawer.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love everything about it!
on November 3, 2019
Posted by: PDXDonna
from Portland, OR
We have had the range in for about 3 months and love it! After an electric range the gas is wonderful to use, took some getting used to at first. Love the simmer feature on the left front burner and the griddle over the two center burners. The convection bake feature, bakes perfect cookies! I was worried cleaning the cook top would be a pain but it is very easy to take the grids off and put them back. I don't use the warming drawer since I have a convection microwave, but may have a need for it in the future, right now it is storing my cast iron pans. I have connected it to my phone and love that I can turn the oven on and check the temperature without having to run to the kitchen. I would definitely recommend this to a friend or family member.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
What a joy to own!
on December 17, 2019
Posted by: GoCats
Has all the features we were looking for and more. What a performer! Fast, sustainable heat. Love the controls for how they look, feel, and ease of getting used to. We'll be ordering the trim so we get the completed look and pleased they offer this option.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com