Customer reviews from cafeappliances.com
Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Average customer rating
4.5
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
455
4 Stars
118
3 Stars
26
2 Stars
12
1 Star
23
92%of customers recommend this product.
(
515 out of
562)
Customer Reviews for Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Customer Rating
2
Soft metal scratches.
on May 15, 2022
Posted by: Doubldc
from Arkansas
We previously had a Thermidor which was fantastic. Both in cooking and maintenance. After 12 years a little wipe down and it looked like new until we sold our house. So in our current house that we remodeled, we bought the GE Cafe series. Stainless steel. The metal scratches even when you follow manual for cleaning. For the high price, they need to use higher quality metal. Unfortunate. Since we aren’t staying in this hous as it is a transition, we will leave it. In our new house we will definitely NOT purchase Cafe. Sad, because every other feature is great.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , May 16, 2022
Greetings,
Thank you for sharing your review with us. We're happy to see that you do enjoy the features this range has and how well it performs. Our apologies to hear about the scratches. We know that can be visually unpleasant. Cleaners that contain Oxalic Acid, such as Bar Keepers Friend Soft Cleanser, will remove rust, tarnish, and small blemishes on stainless steel. Use only the liquid cleanser (free of grit) and be sure rub in the direction of the metal grain lines with a damp soft sponge. This cannot be used on Black Stainless.
If the stainless steel is scratched, using this cleaning method can often help reduce the appearance of the scratches. For visible scratches, there is not an approved repair method to cover the scratches. We hope this helps. Mike@Cafe
Thank you for sharing your review with us. We're happy to see that you do enjoy the features this range has and how well it performs. Our apologies to hear about the scratches. We know that can be visually unpleasant. Cleaners that contain Oxalic Acid, such as Bar Keepers Friend Soft Cleanser, will remove rust, tarnish, and small blemishes on stainless steel. Use only the liquid cleanser (free of grit) and be sure rub in the direction of the metal grain lines with a damp soft sponge. This cannot be used on Black Stainless.
If the stainless steel is scratched, using this cleaning method can often help reduce the appearance of the scratches. For visible scratches, there is not an approved repair method to cover the scratches. We hope this helps. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Not what I expected
on May 21, 2022
Posted by: mommakap
from Woodinville, WA
First, I'd like to say this is my first gas range purchase. I've cooked with many gas stoves before but this one is definitely different. I LOVE having 6 burners on this stove and the cast iron griddle definitely is a bonus! But I'm not entirely in love with the oven. My biggest issue is that it HAS to be connected to wifi in order to use the convection feature. That is simply irrelevant to be able to use convection oven and should NOT be required. The racks do not pull out or go in easily when the oven is hot and I'm not sure why that is. I've not used all the features on this range yet, because it requires you to download the manual and read through it. So, overall I like the look and stove of the range but not in love with the way the features of using the oven are set up.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, May 24, 2022
Hi there, thank you for the feedback. We can definitely understand how disappointing it would be to have certain features not operate as you would expect, and we are very sorry for any headache this has caused for you.
We do have a guide on the different cooking modes and features on pages 11-18 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000201-1.pdf - We would recommend taking a look at page 12 for instructions on how to connect the oven to wifi.
We will also be passing along feedback regarding the convection mode to our design teams for future review, and we appreciate the insight. Please know that we are here should you need any assistance from us in the future. -Elliot@Cafe
We do have a guide on the different cooking modes and features on pages 11-18 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000201-1.pdf - We would recommend taking a look at page 12 for instructions on how to connect the oven to wifi.
We will also be passing along feedback regarding the convection mode to our design teams for future review, and we appreciate the insight. Please know that we are here should you need any assistance from us in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Overall great gas range
on May 24, 2022
Posted by: BLCJ
from Wichita Ks
Have owned about 30 days and so far have been very pleased with the product. Only negative comments is that the timer is not loud enough and that you have to use an App to use the air fryer.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the Dual Fuel Range!
on June 2, 2022
Posted by: Lisa04
from Kent, WA
We love our new GE Cafe Range! We previously had a GE Profile Dual Fuel Range, and were very satisfied with it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Noisy and wireless function cumbersome.
on June 5, 2022
Posted by: NancyNMI
from Jersey
Would give it a higher rating if the fan wasn't so loud and if functions weren't tied to the wireless. I can understand wanting to turn the oven on and off remotely. Why would you require wireless to air fry or convection roast?!!
My third GE appliance this year and the washing machine is noisy too!!
My third GE appliance this year and the washing machine is noisy too!!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Gina@Cafe, Cafe_Appliances, June 8, 2022
We’re sorry to hear you’re unhappy with the sound and wireless connection for some of the functions. We understand your concern and can imagine how this is inconvenient. Certain functions made available after production of the range will require a wireless connection for use. To ensure the best experience, we’ve made functions available via wireless connection rather than having to purchase a new range. We hope this helps! Have a great day. -Gina@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Ge duel fuel range
on June 7, 2022
Posted by: Kbmm
from Michigan
All good no problems should have done ge everything
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Loving my new range
on June 9, 2022
Posted by: Patti S
from Missouri
I’m still learning the ins and outs of my new range and loving it. The warming drawer is a nice feature that I’m sure I will use when preparing large meals. The controls are easy to navigate although I haven’t used Alexa or WiFi yet. If there is one thing I’d wish for it would be that the griddle had a grill on the reverse side.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent range, Best I have ever owned.
on June 11, 2022
Posted by: rabbiy
from West Hartford
The Sabbath Mode makes this range special. Easy to enter and easy to exit.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com