Customer reviews from cafeappliances.com
Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Average customer rating
4.5
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
455
4 Stars
118
3 Stars
26
2 Stars
12
1 Star
23
92%of customers recommend this product.
(
515 out of
562)
Customer Reviews for Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless Steel
Customer Rating
4
Recommended w/reservations
on February 5, 2022
Posted by: GSDmom
from Tulsa, OK
I've owned this range 1.5 years. We added the copper dials and door pulls. Looks beautiful. Works well. Love having 6 burners and middle griddle option.
I have 3 problems with it:
1. When burners are on low, they can be missed when the pot is removed. The flame "hides" under the overhang of the black plate covering the burner. There are no indicator lights near the dials to alert you that the flame is still on. This is a real fire/safety hazard.
2. Surface scratches easily.
3. Can be difficult to clean.
The oven is wonderful!
I have 3 problems with it:
1. When burners are on low, they can be missed when the pot is removed. The flame "hides" under the overhang of the black plate covering the burner. There are no indicator lights near the dials to alert you that the flame is still on. This is a real fire/safety hazard.
2. Surface scratches easily.
3. Can be difficult to clean.
The oven is wonderful!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Doesn't Compare Well with Previous Café Range
on February 11, 2022
Posted by: Marcus A
from Sunnyvale, CA
This replaced our first Café dual fuel range that had only 1 issue in 12 years. The large right front burner went bad and GE "discontinued" that gas valve part. Inability to repair meant we we had to replace the entire range. That range was in great shape and we should not have had to replace it. We loved and used the griddle of our last range often, which is why we decided to get a new Café, which also provided a griddle. The new range is just OK, except for the griddle, which has an odd, rough texture unsuitable for cooking and weighs more than 13 pounds--the old griddle weighed just 5 pounds! Older or fragile people will not even be able to lift or carry it and this griddle is so heavy it can easily break or scratch any sink when cleaning it. Lifting it into and out of storage is so difficult that we can't use this feature at all. This griddle is a sad joke! The other issue is the oven makes a series of loud, startling bang/thump noises when it is heating up. The noise is still happening after regular use over two months. This company seems to not have designers/engineers that actually use the products or a reliable replacement parts system. In the sustainability mindset of our world, repair, not replace, should be the model. Shame on GE!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, February 14, 2022
Hi there,
Thanks for taking the time to leave a review. We're so sorry to hear about your disappointment with your new range, especially since you love your old model so much. We appreciate hearing what you've got to say about your new griddle; we're always looking for ways to improve.
As for the noises you're hearing, try taking a look at an article on our GEA website to see if it helps to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18181&_ga=2.206665363.1659825285.1644848053-2115960750.1644356528
Hope this is helpful for you! If you've got other questions or concerns in the future, feel free to reach out any time.
Best wishes,
Michael@Cafe
Thanks for taking the time to leave a review. We're so sorry to hear about your disappointment with your new range, especially since you love your old model so much. We appreciate hearing what you've got to say about your new griddle; we're always looking for ways to improve.
As for the noises you're hearing, try taking a look at an article on our GEA website to see if it helps to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18181&_ga=2.206665363.1659825285.1644848053-2115960750.1644356528
Hope this is helpful for you! If you've got other questions or concerns in the future, feel free to reach out any time.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great stove
on February 11, 2022
Posted by: Vj001
from Atlanta, Ga
Aesthetically beautiful. Cooks evenly and quickly. Love the grill top.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gourmet Quality
on February 16, 2022
Posted by: PattyO
from Annapolis
The range is fabulous. The features are next level and its easy and intuitive to use. The duel fuel features ensure perfect baking and stove top cooking
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
The perfect dual fuel ranfe!
on February 21, 2022
Posted by: TC TN
from Tn
It is the second one we owned. We moved and had to have another one.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
The features are great!!
on February 26, 2022
Posted by: Greatstove
from Astoria, Oregon
Easy to clean the cooktop with the configuration of the burners. Like that the front panel stays on until the oven or the cooktop cools.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Worth waiting for!!
on March 1, 2022
Posted by: Elinor
from Manchester, NH
I waited eight years for my previous oven to die on me. Fortunately, it happened. And I got the gas range convection oven I always wanted. I love to cook. I love to bake and I plan on doing a lot of it with this beautiful café. Immediately happy with the gas range. Perfect temperature control. And six burners is excellent well spaced and perfect sizes and power outage for each one. The oven I’m looking forward to we’re still getting to know each other however I love all the features that it offers and the space and the fact that the element is not on the bottom of the oven. So I can wipe out the oven without wrapping my knuckles and cutting my hands.
I would recommend this to a friend!
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, March 2, 2022
Hello, thank you for taking the time to leave this review. We are so happy that you love the layout, performance, and design of this range, and it looks absolutely stunning in your kitchen. If you ever need any assistance from us in the future, please feel free to reach out to us and we would be happy to assist you. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love to Show This Off!
on March 7, 2022
Posted by: Dianadaggettcote
from Queensbury, New York
I love my Cafe gas range, microwave and dishwasher. When my refrigerator dies, it will definitely be replaced with a Cafe!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com