He repair will be coming soon will update after repair
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, May 17, 2021
Hi there - Thanks for taking the time to write a review. We hate to hear that your range is making a strange sound. This certainly is unusual and we do apologize. Although we don't anticipate that you'll have any issues after the repair, don't hesitate to reach out if any questions or concerns come up. All the best! -Mikayla@Cafe
Best stove I have ever owned. Everything works so well. Knobs, racks, and controls feel high end and this stove is just beautiful. I love the customization that is available and am planning on getting the copper knobs and handle to match my farmhouse copper sink.
Purchased over two months ago. Took a month to arrive which was expected. It died first use. Took a week to schedule a tech. He went to the wrong place. Then did not come but ordered the parts to repair. They turned out to be the wrong parts which was discovered when the next tech arrived another week later. Waiting on third tech to return next week to supposedly fix the unit. No one shows any interest in quickly resolving this issue and we have not been able to use the range yet. Very disappointing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, April 26, 2021
Hi there,
Thanks for taking the time to write out your review. We're sorry to hear about the issues that you've encountered with your range.
Please know that one of our agents will be reaching out soon via email to investigate further.
We ordered this gas range and had it professionally installed about six weeks ago. If a range can be pretty, this Cafe freestanding range really is. It looks classy, very nice, and I love cooking on it. We switched from a flat top electric range to this one. Wow!! I am horrible about boiling things over or burning toast in the oven....so far I've done neither one. I'm not sure what the difference is, but I'm enjoying everything about it. The griddle is nice, and I really like the little copper band on the oven handle! It's a nice touch.