Customer Reviews for Safety 1st - Easy Install Walk-Through Gate - White
Customer Rating
5
Love the safety of these gates!
on July 1, 2024
Posted by: kathy mcclanahan
This product is a lifesaver with young children in the house when you have 2 flights of stairs. It was easy to install and gave everyone great peace of mind that the crawler would be safe!
I have been in search of a safe and nice looking gate for my newly renovated house. The easy install walk throu gate was what I needed to keep my toddler off the stairs. It was easy to install and is very secure. My husband and I find it seamlessly opens for us, but is very difficult for the kids to open it. One thing I wish I had the option to do was a no drill kit that hugged my banister. I really did not want to have to drill through the banister, but I really did not find any other option that was secure enough.
The get latch is almost impossible to open on 2 of the three gates we purchased. Safety 1st is giving us the run around with the warrantee. DO NOT PURCHASE! The gates were useful for less than a month. Been fighting with the manufacture for 6 weeks now and of course have had to purchase different gates because the 14 month old needs to be kept off the stairs.
I love the green/red indicators on the latch and it really was easy to install! I am thrilled to not have to put holes in the wall to secure it in place.
This gate was great for about two weeks. Then the latch system has since been extremely difficult to operate. It takes intense pressure to open. This seems to be a design flaw based on several reviews. I would like this fixed please.
The latch mechanism broke. Its past the one-year warranty, which I don't feel is good enough (who wants to replace a baby gate every year?) I took the four screws out of the latch and saw a tennie tiny gray plastic thing about the width of a pencil lead that broke off from its spot. Then figured that has what stopped the gate from working. And now I'll have to look for another but not one that is put together with tiny little plastic holders.
The extenders made it too wide to fit in the door space, and without them the screws were hardly long enough that any pressure at all would pull it right off the wall. With some extra tools I was able to get it sturdy enough, but it wouldn't be safe at all using only what came with it. I think a simpler design would be far more effective. Gave it 2 stars because I got it to be mostly functional.