Customer reviews from doreljuvenile.com
Safety 1st - Easy Install Walk-Through Gate - White
Average customer rating
2.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
7
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
10
Customer Reviews for Safety 1st - Easy Install Walk-Through Gate - White
Customer Rating
3
Bought this product and it was great but....
on July 1, 2024
Posted by: Nisi
I purchased this gate after I had a little one that became mobile, and I wanted to keep her out of various rooms. Sadly, it ended up snapping at the wall joint after the little one spooked the dog, who crashed headfirst into it. I'd have given them a five, but the fact I cannot, for the life of me find a spare part, is highly distressing and I took 2 stars off as it seems like I have to buy an entirely new gate to get the part I need.
Written by a customer while visiting doreljuvenile.com
Customer Rating
3
great gate, just doesn't last long
on July 1, 2024
Posted by: Jack
The gate works great and is easy to install as advertised. The only problem I have with it is that is will not last long cause the housing for the locking mechanism for the gate is completely made of plastic and will break over time. The metal screws that keep housing together screw into plastic and that has failed on mine in just over a year. Saftey 1st should look into making the housing not completely of plastic (at least where the metal screws fasten to).
Written by a customer while visiting doreljuvenile.com
Customer Rating
1
loved the gate, until it broke
on July 1, 2024
Posted by: Anonymous
The latch mechanism broke. Its past the one-year warranty, which I don't feel is good enough (who wants to replace a baby gate every year?) I took the four screws out of the latch and saw a tennie tiny gray plastic thing about the width of a pencil lead that broke off from its spot. Then figured that has what stopped the gate from working. And now I'll have to look for another but not one that is put together with tiny little plastic holders.
Written by a customer while visiting doreljuvenile.com
Customer Rating
1
Don't waste your money
on July 1, 2024
Posted by: Anonymous
The gate does not lock. There is a gap
Written by a customer while visiting doreljuvenile.com
Customer Rating
2
Barely Sturdy
on July 1, 2024
Posted by: Mikey
The extenders made it too wide to fit in the door space, and without them the screws were hardly long enough that any pressure at all would pull it right off the wall. With some extra tools I was able to get it sturdy enough, but it wouldn't be safe at all using only what came with it. I think a simpler design would be far more effective. Gave it 2 stars because I got it to be mostly functional.
Written by a customer while visiting doreljuvenile.com
Customer Rating
1
Terrible
on July 1, 2024
Posted by: Anonymous
I've tried a few of these gates in the hopes of finding something easy and reasonably priced that suits my family. Both of these have failed miserably, just with very basic limited use. They locking mechanism sticks and causes the door to either be incredibly difficult to open or causes the door to not close at all. I hate this gate, do yourself a huge favor and buy a nicer one.
Written by a customer while visiting doreljuvenile.com
Customer Rating
1
Won't open
on July 1, 2024
Posted by: Anonymous
The get latch is almost impossible to open on 2 of the three gates we purchased. Safety 1st is giving us the run around with the warrantee. DO NOT PURCHASE! The gates were useful for less than a month. Been fighting with the manufacture for 6 weeks now and of course have had to purchase different gates because the 14 month old needs to be kept off the stairs.
Written by a customer while visiting doreljuvenile.com
Customer Rating
2
Broken within two weeks
on July 1, 2024
Posted by: Anonymous
This gate was great for about two weeks. Then the latch system has since been extremely difficult to operate. It takes intense pressure to open. This seems to be a design flaw based on several reviews. I would like this fixed please.
Written by a customer while visiting doreljuvenile.com