[This review was collected as part of a promotion.] Only 2 racks and bottom rack doesn’t hold a large cookie sheet. Air fryer doesn’t pre heat therefore doesn’t cook or crisp food.
Response from geappliances.comBy Sarah, GE_Appliances, November 19, 2025
We’d like to assist with this issue you’re having with Air Fry not cooking and crisping your food. No Preheat Air Fry is designed to not require preheating and to use hot, fast-moving air to surround the food and provide crispy results. More information about this mode is available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39494
If your wall oven doesn’t seem to be cooking properly, troubleshooting tips are available on page 20 of the manual: https://products-salsify.geappliances.com/image/upload/s--T77uXJZI--/8ced696d1dca21dcac55e6e1a0529fd38b5a7881.pdf
If you aren’t able to solve this with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393; they can be reached Monday – Friday, 8AM – 8PM ET. An appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback regarding the racks will be shared with our product team for review.
The capacity isn't nearly as big as the Bosch it replaced. The timer notification sound is so quiet that it can barely be heard, especially if there is any background noise in the kitchen. Preheating seems to take forever.
Oven functions reasonably well, IF you leave 10-15 minutes for preheating. Otherwise you will be waiting.... Also the oven was installed unevenly, so pans that are nearly full on the counter may overflow when placed in the oven on the shelf.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, July 24, 2025
We would like to give some information regarding Preheat and this unit. Preheating is recommended for multiple cooking modes like bake and convection modes. You can find additional information in page 12 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--rH6MGssb--/8ced696d1dca21dcac55e6e1a0529fd38b5a7881.pdf
If you experience performance issues due to the installation of the unit, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
I love my GE Profile Oven! It has lots of features that I use. The Big Screen is helpful and everytine i have baked and used the Air Fryer it has been on point. Also love the Fun Facts that pop up and we have learned lots from it. Even my grandkids love it too