Customer Reviews for GE Profile - 27" Built-In Single Electric Convection Wall Oven - Black Stainless Steel
Customer Rating
3
Confusing setup
on August 31, 2026
Posted by: Jmrg23
Should come with a paper book with directions, the online is long, confusing and a pain to download, display is confusing to set up, it is attractive, airfryer is a useless accessory
Response from geappliances.comBy Magela, GE_Appliances, September 1, 2026
In order to be good stewards of the environment, we no longer print physical copies of owner’s manuals. However, we maintain digital copies of all manuals on our website for your access at any time. Some benefits of this practice are that you’ll always know where to find the manual and that the digital version will include the most up-to-date information. You can find your owner’s manual for this model here: https://images.salsify.com/image/upload/s--G8MBOWz6--/569c9fee40ff655c5a96842b9ae1c2c68edbc7a3.pdf.
The oven is so quiet, I hardly can tell it is on. Our previous convection oven was noisy. It also bakes evenly and products finish to a golden brown in the time the recipes state. Overall happy with our purchase.
My primary interests are baking (cookies, bread, and pizza), roasting (meat and vegetables), air frying, and preparing casseroles. The learning curve was short and comfortable. The centralized control window was a major advance over separate buttons and knobs. Results for pizza (using a steel) are impressive. Air Frying takes some practice but worked well with Brussel Sprouts. Temperature control is reliable (checked with lazar thermometer) and consistent. I regularly preheat for baking and have no delay in reaching set temperature. Convection cooking works as promised.
Our oven is new and we have not used it a lot yet, but so far I love it. I recently cooked chicken breasts in convection mode that were cooked through but moist. It is very quiet and pre-heats faster than my old KitchenAid. One of the reasons I have not used it heavily is that we also bought a GE Advantium microwave combo, which we have used to microwave and bake. We purchased two separate units because they are a replacement for a double wall oven that used about 53 inches of space. The separate wall oven and microwave combo utilize almost this much space, as opposed to the 40 plus inches of the GE combination unit. So we're very happy with this solution, both for space and utility of the products.
The computer-controlled operation is laughable. It occasionally works - sometimes when connected to our network and other times not. Why can’t an oven have basic controls?!? It’s too “smart” for its own good. I’d should give it zero stars.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, Cafe_ Appliances, April 27, 2026
We would like to assist you with this wall oven. Since you are experiencing issues with the WiFi connection, we recommend calling the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
This oven does EVERYTHING! My only complaint is that one of the oven racks is a fraction to wide and it scrapes a little bit in the middle baking position, but not all of them. I may shave a little of the paint off the side of the rack to prevent this if it becomes an issue. Otherwise, it's perfect.
You people are a pain, no hard copy of the instructions on how to operate your product. To register your product you have to jump through hoops for you not to sell your information.
I would recommend this to a friend!
Features
1
Response from geappliances.comBy Julia, GE_Appliances, January 22, 2026
As a company, we no longer provide printed copies of our literature. You can find the Use and Care Manual for your oven here: https://products-salsify.geappliances.com/image/upload/s--T77uXJZI--/8ced696d1dca21dcac55e6e1a0529fd38b5a7881.pdf. If you'd like a printed version, you can print it at home or send it to your local print shop. We will be sure to share your additional feedback with the proper teams for further review.