Customer reviews from geappliances.com
GE Profile - 27" Built-In Single Electric Convection Wall Oven - Black Stainless Steel
Average customer rating
4.6
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
104
4 Stars
22
3 Stars
8
2 Stars
1
1 Star
3
93%of customers recommend this product.
(
109 out of
117)
Customer Reviews for GE Profile - 27" Built-In Single Electric Convection Wall Oven - Black Stainless Steel
Customer Rating
3
Oven
on November 18, 2025
Posted by: JoJoreis
[This review was collected as part of a promotion.] Only 2 racks and bottom rack doesn’t hold a large cookie sheet. Air fryer doesn’t pre heat therefore doesn’t cook or crisp food.
Response from geappliances.comBy Sarah, GE_Appliances, November 19, 2025
We’d like to assist with this issue you’re having with Air Fry not cooking and crisping your food. No Preheat Air Fry is designed to not require preheating and to use hot, fast-moving air to surround the food and provide crispy results. More information about this mode is available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39494
If your wall oven doesn’t seem to be cooking properly, troubleshooting tips are available on page 20 of the manual: https://products-salsify.geappliances.com/image/upload/s--T77uXJZI--/8ced696d1dca21dcac55e6e1a0529fd38b5a7881.pdf
If you aren’t able to solve this with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393; they can be reached Monday – Friday, 8AM – 8PM ET. An appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback regarding the racks will be shared with our product team for review.
If your wall oven doesn’t seem to be cooking properly, troubleshooting tips are available on page 20 of the manual: https://products-salsify.geappliances.com/image/upload/s--T77uXJZI--/8ced696d1dca21dcac55e6e1a0529fd38b5a7881.pdf
If you aren’t able to solve this with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393; they can be reached Monday – Friday, 8AM – 8PM ET. An appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback regarding the racks will be shared with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
We are pleased with the performance
on November 28, 2025
Posted by: 2CJM
[This review was collected as part of a promotion.] We really like the convection features for baking bread
Written by a customer while visiting geappliances.com
Customer Rating
4
Brand new
on December 12, 2025
Posted by: Jcosmin
from mobile, al
Not enough time to determine; will update when I have had it 6 months
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use with great features.
on January 2, 2026
Posted by: Rwkc
from Panama City Fl
Truly impressed, replaced an old kenmore which I would always question the accuracy of the cooking temperature. The new oven works like charm easy to use with the digital display. Highly recommend it. One disappointment the lack of a roasting pan have keep using my kenmore pan.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki, GE_Appliances, January 30, 2026
We stopped including broil pans in 2007. If interested you can purchase one through our GE Appliances Parts & Accessories Store - https://www.geapplianceparts.com/store/parts/spec/WB48X10056 or by calling 1-877-959-8688.
Written by a customer while visiting geappliances.com
Customer Rating
3
Could be better
on January 21, 2026
Posted by: Wish i wasnt here
from St louis
You people are a pain, no hard copy of the instructions on how to operate your product. To register your product you have to jump through hoops for you not to sell your information.
I would recommend this to a friend!
Features
1
Response from geappliances.comBy Julia, GE_Appliances, January 22, 2026
As a company, we no longer provide printed copies of our literature. You can find the Use and Care Manual for your oven here: https://products-salsify.geappliances.com/image/upload/s--T77uXJZI--/8ced696d1dca21dcac55e6e1a0529fd38b5a7881.pdf. If you'd like a printed version, you can print it at home or send it to your local print shop. We will be sure to share your additional feedback with the proper teams for further review.
Written by a customer while visiting geappliances.com
Customer Rating
5
What a great purchase
on January 31, 2026
Posted by: Stevenreiser
Love the style, the controls are easy and the oven exceeded my expectations
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Too Much Paint?
on April 14, 2026
Posted by: BAMMTF
This oven does EVERYTHING! My only complaint is that one of the oven racks is a fraction to wide and it scrapes a little bit in the middle baking position, but not all of them. I may shave a little of the paint off the side of the rack to prevent this if it becomes an issue. Otherwise, it's perfect.
Written by a customer while visiting geappliances.com
Customer Rating
1
Burned Out
on April 21, 2026
Posted by: genxcancook
The computer-controlled operation is laughable. It occasionally works - sometimes when connected to our network and other times not. Why can’t an oven have basic controls?!? It’s too “smart” for its own good. I’d should give it zero stars.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, Cafe_ Appliances, April 27, 2026
We would like to assist you with this wall oven. Since you are experiencing issues with the WiFi connection, we recommend calling the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com