Customer reviews from geappliances.com
GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Black Stainless Steel
Average customer rating
4.6
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
711
4 Stars
139
3 Stars
33
2 Stars
18
1 Star
28
93%of customers recommend this product.
(
724 out of
780)
Customer Reviews for GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Black Stainless Steel
Customer Rating
5
Smart Oven/Air Fryer
on September 6, 2022
Posted by: Dhahran
from Tucson, AZ
It is so much fun playing with all the conveniences this oven has! I’m using the probe to cook chicken legs in the convection and it has cooked quickly with perfect moist meat! Can’t wait to try the air fryer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Wifi stopped working in 6 days
on September 27, 2022
Posted by: Alex702
from Las Vegas, NV
Oven is great, one of the reason why we bought it was the wifi connection. It worked for 6 days and stopped connecting. I tried everything to get it reconnected and all suggestions failed. If GE can give me better support to fix this problem I would update the review to 5 stars.
No, I would not recommend this to a friend.
Features
2
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 29, 2022
Hey there,
We're sorry that your WiFi on your new oven has already stopped working! That is so frustrating, we understand. This is not what we would expect from this model, as we strive to always provide quality products.
We strongly suggest you reach out to take advantage of your one-year warranty by calling 1-800-432-2737. We are certain a technician will be able to restore the WiFi feature for you.
Kindly reach back out to us with additional questions.
Kacie@GEA
We're sorry that your WiFi on your new oven has already stopped working! That is so frustrating, we understand. This is not what we would expect from this model, as we strive to always provide quality products.
We strongly suggest you reach out to take advantage of your one-year warranty by calling 1-800-432-2737. We are certain a technician will be able to restore the WiFi feature for you.
Kindly reach back out to us with additional questions.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use. Great features.
on January 17, 2023
Posted by: MrsMax
from Abilene TX
We purchased this over just before Thanksgiving, and were lucky to get it installed before turkey day. I used the Precision Cooking setting and used my temperature probe to cook the turkey. I was so impressed with how easy it was. When it reached the correct internal temperature, the oven gobbled! We got the biggest kick out of that. I have used it frequently and have loved it so far. The air fry is great for large quantities. It has pleased this cook!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 9, 2023
Good afternoon!
Thank you so much for taking the time leave a review on your new GE Profile Series wall-oven! We very much appreciate you choosing GE Appliances for your home!
We are thrilled that you enjoyed using the Precision Cooking mode, and the Precision Cooking Probe while cooking your Thanksgiving turkey! Here at GE Appliances we strive to ensure we are providing you with the most convenient, and efficient quality appliances that you can trust!
We hope you will enjoy this oven for many more Thanksgiving dinners! Thanks again for your feedback!
-Devin@GEA
Thank you so much for taking the time leave a review on your new GE Profile Series wall-oven! We very much appreciate you choosing GE Appliances for your home!
We are thrilled that you enjoyed using the Precision Cooking mode, and the Precision Cooking Probe while cooking your Thanksgiving turkey! Here at GE Appliances we strive to ensure we are providing you with the most convenient, and efficient quality appliances that you can trust!
We hope you will enjoy this oven for many more Thanksgiving dinners! Thanks again for your feedback!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best oven we've ever had
on March 1, 2023
Posted by: marspogo
from Seattle, WA
Aside from its beautiful modern design, this oven has features you just can't find in comparable ovens. Starting with a large touchscreen that is easy to navigate. The convection, airfry, precision cooking and 10 pass heating element all work as advertised. Airfry makes awesome French fries, chicken, fish fillets. The Smart HQ app offers some really helpful options like scanning a barcode on a food package to preset cooking settings, turning oven on & off remotely and set temperature and timer remotely. One thing we really appreciate is the roll out rack. This makes adding large heavy items super easy. Just a well designed oven with great features that's made in America.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very happy overall but some bugs
on March 3, 2023
Posted by: Brad808
from Mesa, AZ
All in all, I’m satisfied with this oven. It heats up quickly, the display is great, and it seems to maintain heat fairly well. The downside is with timers. On two separate occasions now, the timer goes off and brings up a blank screen instead of the option to Dismiss the timer… you have to keep touching random spots on the screen to turn it off! I really hope GE can fix this…
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Terrible product
on March 4, 2023
Posted by: Oleksiy123
from Phila
After i installed it, on the second day the screen stopped working.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 7, 2023
Hello - We're so sorry to hear that the screen stopped working on your wall oven in such a short period of time. We know that receiving new appliances is exciting, and we hate that we let you down. This is definitely not the experience we want for you.
We recommend taking a look at the troubleshooting for the LCD screen on page 21 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000375-3.pdf&_ga=2.43296355.752956495.1678119638-175547933.1673371033
If troubleshooting does not resolve the issue, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Again, we're so sorry that you are experiencing this issue so soon. We are confident that our service team will be able to provide a resolution if troubleshooting does not help. Please let us know if you have any questions or additional concerns. We hope you can get back to enjoying your new wall oven as soon as possible - Sydney@GEA
We recommend taking a look at the troubleshooting for the LCD screen on page 21 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000375-3.pdf&_ga=2.43296355.752956495.1678119638-175547933.1673371033
If troubleshooting does not resolve the issue, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Again, we're so sorry that you are experiencing this issue so soon. We are confident that our service team will be able to provide a resolution if troubleshooting does not help. Please let us know if you have any questions or additional concerns. We hope you can get back to enjoying your new wall oven as soon as possible - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product
on March 10, 2023
Posted by: Vladiknp7
from Los Angeles
Since we’ve got the house and started using the oven - we have been very happy with the looks, the way it works, and it’s functionality and WiFi connectivity, just excellent!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
The best oven I’ve ever owned
on March 11, 2023
Posted by: Katebakes1305
from Arkansas
The oven has so many different features that make cooking easy. The app makes it so easy to start the oven from wherever I am. My favorite feature is that during Thanksgiving the alarm sound for timers changes to a turkey gobbling. It was the best surprise and made being in the kitchen during the holidays all the more fun.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com