Customer reviews from geappliances.com
GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Black Stainless Steel
Average customer rating
4.6
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
711
4 Stars
139
3 Stars
33
2 Stars
18
1 Star
28
93%of customers recommend this product.
(
724 out of
780)
Customer Reviews for GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Black Stainless Steel
Customer Rating
5
Great features
on February 18, 2025
Posted by: Peoria AZ oven
from Peoria AZ
Love this oven! Great features like smart hq and the bottom rack has a gentle glide feature that makes putting food in and out very convenient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sydney, GE_Appliances, March 19, 2025
We're so happy to hear you're loving your new Profile oven! With features like GE Profile Connect+, that allow you to upgrade the software of your oven over time, there will always be more to love with exciting new cooking features. Keeping your wall oven connected to the SmartHQ app will ensure your unit is always up to date as new features are released.
In addition to the gliding oven rack, we know that the precision cooking modes and temperature probe will make cooking up delicious meals a breeze for years to come. Thanks for choosing Profile for your home!
In addition to the gliding oven rack, we know that the precision cooking modes and temperature probe will make cooking up delicious meals a breeze for years to come. Thanks for choosing Profile for your home!
Written by a customer while visiting geappliances.com
Customer Rating
5
Super easy to use features and large control panel
on April 26, 2025
Posted by: Eks2025
Wow! The control panel is so easy to see and use. It is beautiful, really.
Super user friendly. The fonts are extra large I don't need my reading glasses to set it up.
The clock when oven is not in use has super large fonts. This is a dream for anyone to use.
The convection feature is wonderful.
The roller slide out rack, is extra sturdy.
I have it set at near the bottom level, handles my extra large capacity and heavy cast iron Dutch oven like a breeze.
Old whirlpool oven had regular racks. It was always a challange to pull the rack out when using said dutch oven!
This oven replaces said oven after 2.5 years of use.
Highly recommend the GE Profile Convection oven for everyone, especially a senior citizen!
Super user friendly. The fonts are extra large I don't need my reading glasses to set it up.
The clock when oven is not in use has super large fonts. This is a dream for anyone to use.
The convection feature is wonderful.
The roller slide out rack, is extra sturdy.
I have it set at near the bottom level, handles my extra large capacity and heavy cast iron Dutch oven like a breeze.
Old whirlpool oven had regular racks. It was always a challange to pull the rack out when using said dutch oven!
This oven replaces said oven after 2.5 years of use.
Highly recommend the GE Profile Convection oven for everyone, especially a senior citizen!
Written by a customer while visiting geappliances.com
Customer Rating
3
Racks too wide.
on September 17, 2025
Posted by: Tom451
[This review was collected as part of a promotion.] We just had this slide in oven installed, and the racks are too tight for the space. When sliding the racks in and out, it is scratching both sides of the oven. Adding some vegetable oil to the rack supports doesn’t help.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, September 22, 2025
We recommend contacting our Parts Department for assistance with the compatible racks for this oven. They can be reached at 1-877-959-8688, Mon - Fri 8:00 am - 8pm EST. When contacting our Parts Department, please have your model and serial numbers ready.
Written by a customer while visiting geappliances.com
Customer Rating
3
Rack scratches the oven walls
on September 28, 2025
Posted by: LP1710
[This review was collected as part of a promotion.] My only complaint is the positionable rack is too tight, scratched the walls of the oven and the graphite liquid doesn't help. Not just scratches, it removes the coating and particles were found on the oven floor. The scratching was noted by several other reviews; I had hopes that it would have been corrected by now.....NOT! Just know if you purchase this oven the walls will be scratched when they are put in for the first time by the installer and every time you choose to move it thereafter.
Response from geappliances.comBy Tierra, GE_Appliances, September 30, 2025
We are glad to assist with the racks of your wall oven. We recommend putting a small amount of vegetable oil on a soft cloth or paper towel. Rub the vegetable oil onto the left and right edge of the racks, ensuring they are lightly coated. You can refer to the following article for further tips and guidance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673
Written by a customer while visiting geappliances.com
Customer Rating
1
Absolutle piece of junk!!!!!
on April 14, 2020
Posted by: GE built in oven
from Washington PA
Has been shreaking an error code and shutting down and restarting at least 12 times a day. Have resorted to shutting it off in my breaker box at night so it doesn't wake 6 month old.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Oven works well but WiFi won’t connect
on March 24, 2020
Posted by: AndyJ64
WiFi won’t connect. No issue with oven cooking. Works well
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 31, 2020
Hello AndyJ64 - Thanks for reaching out. We're sorry for any difficulty you've experienced with setting up your oven's WiFi connection. Here is some information we hope will help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936
For further assistance, please call the GE Appliances Connected Home Support Line at 1-800-220-6899 or email connected@help.geappliances.com. We hope this helps!
For further assistance, please call the GE Appliances Connected Home Support Line at 1-800-220-6899 or email connected@help.geappliances.com. We hope this helps!
Written by a customer while visiting geappliances.com
Customer Rating
3
Great oven, terrible software.
on April 20, 2022
Posted by: Disappointeddad
from Ohio
The oven does a great job cooking, but the software is terrible. The best thing to do is turn off anything related to internet connectivity, weather and updates. We bought this new in October - an update in December caused the oven to reboot (black screen - check for updates) daily, even while in use. Weeks after opening a support case, another update fixed that issue. But something as simple as weather updates fail - the weather will stay stuck on a single temperature for days. Luckily all this can be turned off, but it is disappointing when a feature doesn't work. Recommendation to GE - if you are not going to commit to 99% uptime and cloud connectivity for 20 years - don't sell the feature.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, April 22, 2022
Hello and thank you for choosing GE Appliances for your home. While we’re glad to hear you’re enjoying the way your oven cooks, we’re so very sorry for the trouble you’ve had with the smart features. We understand how disappointing this must be and the inconvenience it has caused. Our Connected Home Support Team specialists are always happy to lend their expertise. You can reach them at 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or email connected@help.geappliances.com. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wow!
on November 21, 2022
Posted by: Lauren15
from Blanco, TX
We love our Smart Oven and the WiFi features. We were especially delighted when, after installing the turkey update, our oven timer “gobbled” when time was up. However, we won’t be able to use the Precision Cooking feature for our holiday turkey since our installers did not provide us with the temperature probe. (Our home is a new construction, so we weren’t present for installation.) How can we rectify this situation? Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com