Customer reviews from cafeappliances.com
Caf - 36" Electric Cooktop - Black
Average customer rating
4.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
43
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Caf - 36" Electric Cooktop - Black
Customer Rating
4
Easy to clean!
on March 28, 2022
Posted by: Cindy Jane
from Old Lyme, CT
Love the flat surface, ease of control and even heat. The only downside is that the black surface shows up every fingerprint.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Speed at which it heats up is terrific
on June 4, 2022
Posted by: Jerey
from Berea ohio
Easy install fast delivery And looks great also great performance
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
height specs are wrong
on June 23, 2022
Posted by: Rocco22
from Kansas city
The cooktop worked great until internal wiring shorted out. It didn’t fit good for me and I won’t be getting it replaced. Specs say the height is 3.375 inches but what about this big electrical box that can’t be removed?
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, June 24, 2022
Hi there!
Thanks for taking the time to leave a review, sorry to hear about the issues that you've had with your unit. We can certainly understand how this would be frustrating. If your unit is less than one year old and you still have proof of purchase, we recommend reaching out to our service team so that you can take advantage of your warranty. Our team can be found here should you need to contact them: https://www.cafeappliances.com/support/schedule-service
Also, you can take a look at measurements of this unit on page 4 of the installation instructions, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11072-4.PDF&_ga=2.159990269.1763247648.1656002931-588299196.1654803960 - You model's measurements are listed near the bottom of that table (CEP9036)
We do hope this helps to clear things up! If you have questions or concerns in the future, know that we're happy to help out.
Best wishes,
Michael@Cafe
Thanks for taking the time to leave a review, sorry to hear about the issues that you've had with your unit. We can certainly understand how this would be frustrating. If your unit is less than one year old and you still have proof of purchase, we recommend reaching out to our service team so that you can take advantage of your warranty. Our team can be found here should you need to contact them: https://www.cafeappliances.com/support/schedule-service
Also, you can take a look at measurements of this unit on page 4 of the installation instructions, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11072-4.PDF&_ga=2.159990269.1763247648.1656002931-588299196.1654803960 - You model's measurements are listed near the bottom of that table (CEP9036)
We do hope this helps to clear things up! If you have questions or concerns in the future, know that we're happy to help out.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
It Met My Wife's Checklist
on July 18, 2022
Posted by: Anonymous
from Tacoma WA
We remodeled the kitchen and the wife had a few requirements for the cooktop:
1. it had to have a large burner for her big dutch oven. (I know cast iron is risky, but we love using it and have had no problems.
2. it had to have the dual syncing burners. It was also nice that this came with a SS skillet to fit.
3. It has knobless controls.
Only down side that we've found is the difficulty to clean after a boil over, but I doubt that any flat cooktop is easy to clean.
1. it had to have a large burner for her big dutch oven. (I know cast iron is risky, but we love using it and have had no problems.
2. it had to have the dual syncing burners. It was also nice that this came with a SS skillet to fit.
3. It has knobless controls.
Only down side that we've found is the difficulty to clean after a boil over, but I doubt that any flat cooktop is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Works great
on July 25, 2022
Posted by: kdaniels
Has worked great since we got it however there are a couple flaws with this cooktop. When you are trying to clean it and wipe it down the touch screen buttons turn on and beep. It also doesn't sit very flush with our countertop however this could be due to the way we installed it.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love this cooktop!
on July 31, 2022
Posted by: Vanna
from Grants Pass, OR
We remodeled our kitchen and updated the cooktop. I am impressed with the heat distribution while cooking. This model also came with a timer on the control panel which I did not have on the previous cooktop. It also came with a griddle that you can use over the two burners.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great design!
on September 27, 2022
Posted by: MSB2
from Chagrin Falls, Ohio
Sleek design that is cleanable (no knobs gathering food). Burner format is great for cooking large meals. Locking system is great concept to prevent accidents!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
NICE COOKTOP
on November 22, 2022
Posted by: AMY C
from WEATHERFORD TX
VERY NICE COOKTOP BUT IT DIDN'T COME WITH THE INSTALLATION INSTRUCTIONS OR SUPPLIES. :(
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, November 30, 2022
Hi there,
Thanks for taking the time to leave a review for your cooktop. We're so sorry to hear about the lack of documentation and parts, we can certainly understand how this would be frustrating for you. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders in case their message ends up there.
Thanks again for your ongoing patience.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your cooktop. We're so sorry to hear about the lack of documentation and parts, we can certainly understand how this would be frustrating for you. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders in case their message ends up there.
Thanks again for your ongoing patience.
All the best,
Michael@GEA
Written by a customer while visiting cafeappliances.com