Customer reviews from cafeappliances.com
Caf - 36" Electric Cooktop - Black
Average customer rating
4.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
43
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Caf - 36" Electric Cooktop - Black
Customer Rating
5
Easy to use
on August 21, 2023
Posted by: Greenice
from North Hills, California
Looks great, easy to use, cleans up easily. Matches the oven wonderfully
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor Quality Materials
on June 8, 2023
Posted by: RON1960
We bought this cooktop 2 years ago. Love the performance and the looks. Major issue is the cooking surface. It has heat fractured twice now and I'm having a difficult time getting it replaced for the second time.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café , Café Appliances, June 9, 2023
Hello - Thank you so much for taking a moment to share your experience and review for this cooktop. We're sorry to see that the surface has fractured multiple times. That is not expected to happen at all.
We are going to be taking this information and sending it over to our product team to review. This way we can make sure that this doesn't happen with other cooktops going forward. We appreciate you sharing and bringing this to our attention.
We hope you have a great rest of the week. - Jonathon@Café
We are going to be taking this information and sending it over to our product team to review. This way we can make sure that this doesn't happen with other cooktops going forward. We appreciate you sharing and bringing this to our attention.
We hope you have a great rest of the week. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Works well, looks good, no problems
on March 5, 2023
Posted by: Jeff_from_Chicago
from Bay Area, CA
The Cafe radiant electric cooktop arrived undamaged, had dimensions that matched what was in the online installation guide, was easy for the appliance technician to install, and works as expected. No complaints.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and very simplistic to operate
on March 2, 2023
Posted by: Cannon
from Fresno, Texas
Great features and easy to operate . Appliance was easy to install
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great functionality
on January 14, 2023
Posted by: O patrick
from Cincinnati, oh
Cafe product line continues to exceed our expectations
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
NICE COOKTOP
on November 22, 2022
Posted by: AMY C
from WEATHERFORD TX
VERY NICE COOKTOP BUT IT DIDN'T COME WITH THE INSTALLATION INSTRUCTIONS OR SUPPLIES. :(
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, November 30, 2022
Hi there,
Thanks for taking the time to leave a review for your cooktop. We're so sorry to hear about the lack of documentation and parts, we can certainly understand how this would be frustrating for you. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders in case their message ends up there.
Thanks again for your ongoing patience.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your cooktop. We're so sorry to hear about the lack of documentation and parts, we can certainly understand how this would be frustrating for you. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders in case their message ends up there.
Thanks again for your ongoing patience.
All the best,
Michael@GEA
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great design!
on September 27, 2022
Posted by: MSB2
from Chagrin Falls, Ohio
Sleek design that is cleanable (no knobs gathering food). Burner format is great for cooking large meals. Locking system is great concept to prevent accidents!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love this cooktop!
on July 31, 2022
Posted by: Vanna
from Grants Pass, OR
We remodeled our kitchen and updated the cooktop. I am impressed with the heat distribution while cooking. This model also came with a timer on the control panel which I did not have on the previous cooktop. It also came with a griddle that you can use over the two burners.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com