Customer reviews from cafeappliances.com
Café - 25.2 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.5
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
21
4 Stars
19
3 Stars
10
2 Stars
10
1 Star
8
61%of customers recommend this product.
(
35 out of
57)
Customer Reviews for Café - 25.2 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
2
Good until it needs service
on October 2, 2024
Posted by: Getindachoppafridge
I like the fridge. I don’t like GE customer care.
We have had our fridge for a few years. It’s been pretty good. A decent value at way less $$ than Sub Z
About six weeks ago, the evaporator fan blade started sounding less like a gentle hum and more like a helicopter taking off. We’ve had two service calls since—the first one replaced the evaporator fan(which did not solve the problem) and the second one came out and said there is nothing more to do. This is very poor service. Our fridge is ridiculously loud!! It must be fixed…this is equivalent to taking your car in for service because it’s belching black smoke and the repair shop concluding “everything is fine—your car just belches black smoke now.”
Response from cafeappliances.comBy Adrian, GE_Appliances, October 3, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
TERRIBLE ICE MAKER DESIGN
on October 20, 2024
Posted by: FRANKS78
THE ICE MAKER DOES NOT SHUT OFF, EVER. THERE IS NO WAY TO GET ICE UNLESS YOU
SCOOP IT OUT WHICH IS A PAIN IN THE REAR!! WHY YOU WD BUILD A REFRIGERATOR LIKE THIS IS BEYOND MY COMPREHENSION!!!!! VERY POOR DESIGN!! NEVER ,EVER AGAIN!!
SHELVES ARE TOO SHORT, VERY SHALLOW!!
SCOOP IT OUT WHICH IS A PAIN IN THE REAR!! WHY YOU WD BUILD A REFRIGERATOR LIKE THIS IS BEYOND MY COMPREHENSION!!!!! VERY POOR DESIGN!! NEVER ,EVER AGAIN!!
SHELVES ARE TOO SHORT, VERY SHALLOW!!
Response from cafeappliances.comBy Adrian, GE_Appliances, October 21, 2024
We understand the importance of a new appliance operating as expected. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
So far very happy with our new Refrig.
on November 8, 2024
Posted by: Fox Run
So far we're very happy, for week one. We hsd to replace our 18 year old GE Monogram Refrig with this one. Both are 42" Side By Side Built-in models. Pleasantly surprised how much bigger the interior space feels larger than the older refrig. The interior wall of the refrig is flatter than our older model that had a bump out for the lighting. Plus the new model is far brighter, and it appears much easier to see items throughout. Appears more organized and far easier to access.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Big and beautiful
on January 21, 2025
Posted by: Liz Ashe
from Slidell, Louisiana
Beautiful Refrigerator with lots of space. Elegant addition to my kitchen
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com