Customer reviews from cafeappliances.com
Café - 25.2 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.5
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
21
4 Stars
19
3 Stars
10
2 Stars
10
1 Star
8
61%of customers recommend this product.
(
35 out of
57)
Customer Reviews for Café - 25.2 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
2
Piece of Crap
on May 13, 2024
Posted by: Allison TTU
from Texas
This thing's a piece of crap. It lasted six years then broke and GE won't do anything about it... even though it is THEIR lemon they gave us. They came out several times with different parts trying to fix it, nothing worked. They finally just told us it's done for. That was it. A 10k fridge is "done for" after six years of use. Unbelievable.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, May 14, 2024
We're very sorry to hear that your refrigerator is no longer operating as expected. We can assure you that Cafe Appliances continues to review all products for possible improvement.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Horrible
on June 28, 2020
Posted by: sks4695
from Nyack,ny
I bought the cafe and it is not working and I have to wait 6 days for someone to come. When you pay this much for a refrigerator it should be working and stay cold. People at GE customer service were not helpful or friendly.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
DO NOT BUY!
on June 21, 2020
Posted by: Berko
from Westhampton Beach, NY
Ice maker spills ice all over the inside of the freezer. Temperature control is totally uneven in the refrigerator often resulting in food items freezing.
Look elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great fridge
on April 16, 2021
Posted by: Debknyc
from New York
I bought this a month ago very spacious only weird thing is no butter dish on the door. It was maki g a buzzing sound from the freezer but seems to have stopped someone told me it was just adjusting temperature.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Beautiful but
on November 21, 2021
Posted by: Donna22
from Palm Coast, Fl
The icemaker in this refrigerator is ridiculous. I can barely reach to get the ice out. The ice is also so small so it melts quicker. I regret now not getting the automatic ice dispenser but I wanted the clean look on the front. So disappointed in such a expensive item.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, November 23, 2021
Hi - We are so sorry to learn of your disappointment in your beautiful Cafe refrigerator. We appreciate your feedback and will gladly pass this information on to our product design team for future product consideration. The ice cubes made by your refrigerator should measure approximately 2-1/2" long x 3/4" high x 3/4" thick. If your icemakers are substantially smaller than this, you may have a restriction in your water supply. If your water supply checks out, we recommend calling 1-800-432-2737 to have GE service check the refrigerator. Kind regards - Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don't waste your money!
on October 5, 2024
Posted by: shell12995
We have a 2 year old version of this fridge. We've had the ice maker replaced 3 times and now the fan that circulates air has died. The freezer is 25 degrees and the fridge is 55 degrees. The company we bought it from is claiming it is out of warranty. Don't waste your money or your groceries.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, Cafe_Applianecs, October 7, 2024
We would like to help with your refrigerator. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it, love it, love it!
on May 31, 2020
Posted by: Swimskirun
from Louisville, KY
We recently purchased our home that had an amazing kitchen however the built-in refrigerator needed to be replaced. We fell in love with the sleek and clean look of the GE Café line and decided on a whim to purchase this refrigerator. We had it installed about 6 months ago and we could not be happier. The freezer freezes so well and the refrigerations is consistent and impressive. I love to cook and I’m shocked at how easy it is to store things such as a full cookie sheet for chilling items and large Dutch ovens without having to move shelving. We have 2 kids so we didn’t want a water dispenser nor ice dispenser on the front of the fridge since in our previous home the kids kept making a mess. It has worked out so well to have the ice machine neatly inside the freezer. It makes ice quickly and holds a lot. When we entertain we put the ice in an ice bucket which helps keep people out of the kitchen and offers a classy style while hosting. Thank you so much GE, our guests have ranted and raved about the look of the fridge but I have to say I love how well it performs. The compressor is small and doesn’t make noise, it doesn’t collect dust like our previous built-in fridge did, the water filter is easy to replace oh and I forgot to mention, I love how easy it is to lift the top compartment to check the compressor and change the water filter. It’s so nice that it easily lifts up so we can check on things.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Terrific Fridge!
on August 27, 2020
Posted by: Howard_inGa
from Peachtree City, GA
This purchase replaced a 30 year old Monogram, and it has proved up to the task. My only objection is the astounding premium paid for a shallower profile/built-in verses the same capacity stand alone fridge. I just don't understand why these are SO much more?
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com