Customer reviews from cafeappliances.com
Café - 25.2 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.5
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
21
4 Stars
19
3 Stars
10
2 Stars
10
1 Star
8
61%of customers recommend this product.
(
35 out of
57)
Customer Reviews for Café - 25.2 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
5
Great Appliance, Excellent Service
on March 9, 2021
Posted by: edwusa
from Philadelphia
We have used the product for 2 months - it is good looking, well-designed for most content, quiet, and very easily serviced with a organization no competitor can match
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
How can I remove copper band from handle?
on March 15, 2021
Posted by: Compadre
from Rye, NH
We have had the fridge for less than a week. Seems to work well. However, there is a copper band around the handle that cannot be removed. There also does not seem to be an option to order a handle that does not have the band. Does not match all other other all stainless steel kitchen, looks cheesy for an 8K appliance.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 16, 2021
Hello- Congratulations on your new beautiful refrigerator. We are very sorry to hear that you don't like the copper cuff. The Café Customizable Professional Collection Stainless Steel appliances are adorned with the copper cuff on the handle of each model. This elegant and simple design is jewelry inspired, and is designed to showcase the beauty of our Cafe collection. The Cafe copper cuff replaces your traditional logo or badge that you would typically find on the door or control panel on appliances. We are very sorry the copper cuff cannot be removed.
We appreciate your feedback and will be sure to share this with our engineering and design teams. Joyce@Cafe
We appreciate your feedback and will be sure to share this with our engineering and design teams. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks nice
on March 22, 2021
Posted by: TJK2021
from Fairfield CT
My fridge was installed in early Feb, the ice maker doesn't work. The parts came in 2 days, but no to fix for a month.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 24, 2021
Hello- Thank you for taking the time to share your review. We are very sorry for your inconvenience and hope that your ice maker is working for you now. Please let us know if you have any issues in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this fridge!
on March 22, 2021
Posted by: idmeck
from Chicago, IL
This fridge replaced a 10+ year old KitchenAid that broke down. The finish and features on this fridge are high end and the interior lighting on the fridge side is impressive. Much quieter than my old KitchenAid too.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks great
on March 31, 2021
Posted by: KitchWitch
from CT
We've had it for a few weeks and so far, so good. It's nice and bright inside and easy to find things. For us, we're feeling like it's a drawer short in the refrigerator side (we would usually have veggie, fruit, deli, and fresh meats drawers) and the ice access is a little awkward to access and will need regular dumping to keep from having stale ice in the bottom. But it looks great.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek and quiet
on April 23, 2021
Posted by: Micia22
from Chicago
We love our new refrigerator. It’s looks great! It’s quiet! Love how spacious it is and that the drawers have lights.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
CSB42wp2ns1
on April 23, 2021
Posted by: Reid
from Rocklin CA
Icemaker allows the ice to falls all over the freezer and when you open the door, the ice falls all over the floor!
The motor is loud!
The motor is loud!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, April 26, 2021
Hi there,
Thanks so much for your review. We're sorry to hear about the ice and noise issues that you've had!
If you're finding that ice is overflowing from the ice bucket, try the tips in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
As for the noise, you can see a list of normal sounds that a refrigerator may make in the following link. There is another link inside of the following article that leads to an abnormal sounds page that you may find useful as well: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope that this is helpful and that you're staying safe.
-Michael@Cafe
Thanks so much for your review. We're sorry to hear about the ice and noise issues that you've had!
If you're finding that ice is overflowing from the ice bucket, try the tips in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
As for the noise, you can see a list of normal sounds that a refrigerator may make in the following link. There is another link inside of the following article that leads to an abnormal sounds page that you may find useful as well: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope that this is helpful and that you're staying safe.
-Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great refrigerator!
on May 20, 2021
Posted by: Stubaby
from Poplarville ms
Purchased this for my new construction home, I have no regrets.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com