Customer reviews from cafeappliances.com
Caf - 25.2 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
22
4 Stars
21
3 Stars
12
2 Stars
12
1 Star
11
58%of customers recommend this product.
(
37 out of
64)
Customer Reviews for Caf - 25.2 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
2
Stay away from this one!
on September 20, 2025
Posted by: Melibachoua
from San Diego
[This review was collected as part of a promotion.] I wish it stay cold only had this 10k fridge for 3 years! One would think when you spend that much money on a refrigerator you’re getting a better value, but we have had somebody out twice and the same problem reoccurs GE wants to do nothing about it except charge me. It’s not under the warranty, 10k down the drain! I understand that, but for 10 grand, I would go choose a better fridge.
Response from cafeappliances.comBy Adrian, GE_Appliances, September 23, 2025
We see that you are working with one of our agents, and we are confident that they will provide you with a solution to this matter.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
first unit a bomb, replacement better
on October 22, 2025
Posted by: whosaid
from New Jersey
[This review was collected as part of a promotion.] first cafe had major issues, two months later replacement works well
the unit is large but stores small. there are not enough compartments, and the ice maker is positioned for a giant
the unit is large but stores small. there are not enough compartments, and the ice maker is positioned for a giant
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, October 23, 2025
We're glad to hear the new refrigerator is working well and are confident it will continue to do so. The cabinet shelves and door bins are adjustable and allow you to change the interior to better suit your needs. We will pass along your feedback regarding the icemaker positioning to our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Mediocre for the price
on November 7, 2025
Posted by: CT Mom
from CT
[This review was collected as part of a promotion.] The location of the icebox in the freezer is inconvenient and difficult. Terrible design.The depth of the shelves overall is too shallow for the size of the fridge. And finally, the bright lights in the refrigerator are horrifying at any time of the day. I wish there was a dimmer..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We're sorry to hear you're not entirely satisfied with the interior design of this refrigerator model. We will be sure to share your feedback with the proper teams for further review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
3 years old- second time broken
on December 12, 2025
Posted by: Ao35583
from Tampa
Terrible Quality- this appliance is 3 years old and has to be repaired twice already- just broke again
Response from cafeappliances.comBy Julia, Cafe, December 15, 2025
We'd like to help with your refrigerator. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Underwhelmed for price
on December 15, 2025
Posted by: Jice
[This review was collected as part of a promotion.] For the price this feels cheap. Terrible Ice machine location. Kids cant reach and even hard for me at 5ft 10inches. Cheap plastic light weight drawers and shelves. This replaced a kitchen aid, which felt way nicer.
Response from cafeappliances.comBy Sarah, Café _Appliances, December 17, 2025
We utilize high quality materials during the manufacturing process for our appliances, and we're confident the drawers and shelves will serve your needs well. If any issues do arise, we're always happy to offer assistance.
Your feedback regarding the drawers, shelves and ice maker location will be shared with our product team for future consideration.
Your feedback regarding the drawers, shelves and ice maker location will be shared with our product team for future consideration.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice fridge, but…
on December 24, 2025
Posted by: Mamashiro
from Santa Clarita CA
I like it but it’s really weird to me to have such a nice appliance that doesn’t have an in the door ice and water dispenser. Seems like that would be energy efficient to not have to open and close the door to get ice or water. Not to mention convenient.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com