Customer reviews from cafeappliances.com
Café - 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
31
4 Stars
13
3 Stars
9
2 Stars
7
1 Star
19
61%of customers recommend this product.
(
42 out of
69)
Customer Reviews for Café - 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
5
Best ever
on March 8, 2023
Posted by: Howie279
Such a great fridge. Plenty of space. Actually has more space than I was expecting.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
GE tech couldn't figure out the problem.
on June 14, 2023
Posted by: Ansari
from Texas
GE Tech support could not figure out the problem and I was told need to get a new unit. It was working fine but twic when it wasn't cooling had to reset it one of the tech order a motherboard to be safe 2nd tech came to install it and left and never checked if its working all the food went bad and since than they couldn't figure out what to do except to tell me to get a new unit..
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@GEA, GE_Appliances, June 14, 2023
Good afternoon.
Thank you so much for writing us this review. We are very sorry to hear that your refrigerator is no longer cooling to it's best ability. This is certainly not the kind of experience we wish for you.
We were able to locate your service appointment and see it is scheduled for the evening of June 19th. We are confident that our team is working hard to provide a resolution. In the meantime, if you have any questions please feel welcome to reach out.
As always, your friends here at Cafe are here to help.
-Haley@Café
Thank you so much for writing us this review. We are very sorry to hear that your refrigerator is no longer cooling to it's best ability. This is certainly not the kind of experience we wish for you.
We were able to locate your service appointment and see it is scheduled for the evening of June 19th. We are confident that our team is working hard to provide a resolution. In the meantime, if you have any questions please feel welcome to reach out.
As always, your friends here at Cafe are here to help.
-Haley@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great look and features at a competitive price
on June 28, 2023
Posted by: Jim520
from Greensboro, GA
This Cafe refrigerator has the look and features of other built ins costing thousands more. We made the right choice for our new home.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
ridiculous setup
on August 30, 2023
Posted by: try again
from arizona
nothing is obvious had to go through 3 people to turn the ice machine on. beta test next time
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, August 30, 2023
Hey there,
We're sorry to hear you had a tough time turning on the ice machine. Your comments are extremely important to us and we truly appreciate you taking the time to share. We sincerely hope that the use of your new refrigerator will get better with time.
Have a wonderful day. - Tierra@Café
We're sorry to hear you had a tough time turning on the ice machine. Your comments are extremely important to us and we truly appreciate you taking the time to share. We sincerely hope that the use of your new refrigerator will get better with time.
Have a wonderful day. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Ice maker issue
on September 1, 2023
Posted by: spam5354
from Arizona
purchased this Cafe fridge with our new build. Stopped making ice after 2 months of use, called home builder to have the appliance company for repair and replaced ice maker, GE came and replaced ice maker,left, said to wait 24 to 48 hours. Still didn't work
-replaced 2nd ice maker, its making very little to no ice, told to check water line, and its has pressure and water feeding to fridge. Still not working.
-GE came again for 3rd time, replaced the ice maker, it will make ice sometimes, but it makes a growling noise periodically.
-still working with builder and GE to find a replacement unit.
-replaced 2nd ice maker, its making very little to no ice, told to check water line, and its has pressure and water feeding to fridge. Still not working.
-GE came again for 3rd time, replaced the ice maker, it will make ice sometimes, but it makes a growling noise periodically.
-still working with builder and GE to find a replacement unit.
-will not buy again
CSB48WP2RS1 no longer in production
CSB48WP2RS1 no longer in production
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 5, 2023
Hi,
We're sorry to hear your ice maker isn't working properly. Having this happen 2 months into ownership can be unexpected but we're committed to helping you resolve this matter. One of our agents will reach out to you via email for more information. Thank you for your time and patience.
-Sylvia@Cafe
We're sorry to hear your ice maker isn't working properly. Having this happen 2 months into ownership can be unexpected but we're committed to helping you resolve this matter. One of our agents will reach out to you via email for more information. Thank you for your time and patience.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Fan is annoying
on September 2, 2023
Posted by: Cafe Schooner
The fan in the freezer constantly runs and makes noise.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 5, 2023
Hi,
Thanks for taking time to leave a review. We're sorry if the operating sounds of this refrigerator have been disruptive in any way. Yor experience is important to us, and we'll make sure our product team has your comments when improving future models. Thank you for your time.
-Sylvia@Cafe
Thanks for taking time to leave a review. We're sorry if the operating sounds of this refrigerator have been disruptive in any way. Yor experience is important to us, and we'll make sure our product team has your comments when improving future models. Thank you for your time.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
new refrigerator
on January 2, 2024
Posted by: CC Ref
from Texas
Love the sleek clean look as well as the capacity. I replaced a sub zero with this GE and do not regret the change at all
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Huge Fridge
on January 16, 2024
Posted by: wes_fidge
Huge fridge, great product. very stylish and matches all our GE Appliances
Written by a customer while visiting cafeappliances.com