Customer reviews from cafeappliances.com
Caf - 48 in. Wide 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
31
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
23
59%of customers recommend this product.
(
43 out of
73)
Customer Reviews for Caf - 48 in. Wide 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
1
Beautiful fridge. Horrible overall appliance.
on April 22, 2021
Posted by: pat1985
from detroit, mi
The Fridge is beautiful and looks great but is of incredibly poor quality. We bought this fridge a year ago, and have had multiple issues. First there was condensation building up and running onto the floor. They replaced the seals and that issue improved. Then the ice maker wouldn't shut off and filled the freezer full of ice. They replaced the ice maker and now the ice maker is making a loud buzzing noise and not making ice. Stay away from GE appliances at all cost.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy John@CAFE, Cafe Appliances, May 3, 2021
Hello and thank you for being part of the Cafe Appliances family. We are terribly sorry to hear about the troubles you have had over the past year and will be happy to help. If the ice maker is buzzing and not making ice, it is likely that it is not getting water. Please check that the water from the house has been turned on to the refrigerator. If so, check that the reservoir has not frozen by pulling out the vegetable drawers and feeling the back wall. If this is ice cold, turn the temperature up on the fresh food section slightly. Should you continue to experience issues, please schedule service at 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks so much!
Thanks so much!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Doesn't work
on April 21, 2021
Posted by: Smith
Bought this fridge in November. Covid delays etc... Now we have it and it doesn't work. Parts are months out, this is unbelievable.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, April 23, 2021
Hello- We are very sorry that you've had this experience. This is not the ownership experience we want for you and your family. We will reach out to you via email asap. We appreciate your patience in waiting for our response. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great size and storage
on April 9, 2021
Posted by: FridgeGuy55
We bought this a month ago and it has been great so far. The LED lighting is great and the interior space is amazing. We got the stainless steel and it looks fantastic!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love my Cafe
on March 3, 2021
Posted by: Cbird
from Florida
After 20 years with a GE Monogram I wanted to continue with the brand. I love my Cafe!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 4, 2021
Hello Cbird- Thank you for taking the time to share your review. We appreciate your loyalty to our Monogram brand over the years and we love that you have chosen this new Café refrigerator. Please reach out to our GE Answer Center at 1-800-626-2000 if you have questions in the future. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great lighting and temperature control
on February 10, 2021
Posted by: Billbob
from Florida
We bought this frig to place in our new home, beautiful appliance and all features work perfectly.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 11, 2021
Hello Billbob- Thank you for taking the time to share your review. Congratulations on your new home and new beautiful refrigerator. We are so happy to hear you are enjoying the features and it is working great for you. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect in my kitchen
on February 9, 2021
Posted by: Carrie Coy
from Carlsbad, NM
So far, it seems to be exactly what we were looking for! Very stylish, we added the black stainless/copper handles. Seems to operate very well. The ice machine started cranking out ice immediately. Very happy with it to this point.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 11, 2021
Hello Carrie Coy- Thank you for taking the time to share your review. We are so happy to hear you are loving your new refrigerator and you are pleased with your purchase. This is a beautiful model! We appreciate your feedback. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
great styling and it's huge!
on February 5, 2021
Posted by: Paco
from Middleton, ID
Excellent styling and performance, it also is very quiet.
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hello Paco,
Thanks so much for this wonderful review. We greatly appreciate it. We're glad to know you love the style and it is quiet. Keep in touch. Mike@Cafe
Thanks so much for this wonderful review. We greatly appreciate it. We're glad to know you love the style and it is quiet. Keep in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Terrible, terrible ice maker.
on January 24, 2021
Posted by: PatO
from Arcadia, CA
I cannot believe you would ever sell a product that is so outrageously defective. ICE IS EVERYWHERE! How many people need to complain before you come up with a permanent resolution? And don't refer to stupid videos that have nothing to do with this model. Is there a recall? A fix?
PEOPLE, do not buy. You will hate it. Read all the reviews about hating the ice maker. You would swear this is the first appliance they ever made.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , January 27, 2021
Hello PatO-We are very sorry to hear you are having this issue with your icemaker. We can understand how frustrating this is for you and your family. We apologize for your inconvenience and recommend that you take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. We believe this issue can be resolved with an ice deflector kit. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com