Customer reviews from cafeappliances.com
Café - 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
31
4 Stars
13
3 Stars
9
2 Stars
7
1 Star
19
61%of customers recommend this product.
(
42 out of
69)
Customer Reviews for Café - 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
5
Met expectations
on October 13, 2021
Posted by: DWAriz
from Tucson Arizona
So far the refrigerator was just what we needed since our old one was taken out by a storm. We ordered the new one and it arrived ahead of schedule. We were concern since so many people have horror stories about getting and having their new units work. Luckily ours is working so far since it has only been a few weeks.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
NO SIRVE LA PEOR COMPRA QUE HE HECHO EN MI VIDA
on March 7, 2022
Posted by: Anonymous
from Dorado PR
Compre esta nevera alrededor de 10K y nunca funciono apropiadamente comenzó a dar problemas desde el comienzo llevo 1 año con ella y se ha dañado mas de 10 veces en 1 año. Increible!! Los tecnicos no encuentran la falla le ponen dif piezas y en par de semanas vuelve a dañarse. Lo ultimo q me dijeron fue que la nevera tenia un defecto q le entraba aire pero ellos no consiguen por donde entra el aire y al entrar el aire el abanico deja de funcionar. No la recomiendo no boten su dinero!!!.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , March 8, 2022
Hola,
Lamentamos mucho escuchar que su refrigerador no ha estado funcionando correctamente. Su frustración es bastante comprensible y queremos ser de alguna ayuda. Un agente le enviará un correo electrónico para recopilar algunos detalles adicionales. Asegúrese de comprobarlo. Mike@Cafe
Lamentamos mucho escuchar que su refrigerador no ha estado funcionando correctamente. Su frustración es bastante comprensible y queremos ser de alguna ayuda. Un agente le enviará un correo electrónico para recopilar algunos detalles adicionales. Asegúrese de comprobarlo. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great product.
on March 29, 2022
Posted by: TNyaya
from Franklin, TN
The interior of the 48” cafe seems much larger than my old 48” Monogram. The interior lighting is nice and bright. The stainless steel exterior is sleek and seems to brighten up my kitchen.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Solid Product
on May 27, 2022
Posted by: MLO33
from New York
So far so good! The lay out of this unit is very straight forward but gets the job done.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on June 14, 2022
Posted by: Nanna
from Lafayette, LA
We love all the storage in our new GE Cafe! The freezer section is bigger than our last 48" and also more storage in the fridge area.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Nice looking fridge but the ice maker is bad
on July 15, 2022
Posted by: Terrible Ice Maker
from Canada
We have had a similar fridge by other brands and the ice make was great with a drawer. This fridge’s ice maker is made for a door dispenser and when you do not get the door dispenser you get the same ice maker that is not easily accessible. The tray is small and the flip up lid is not meant for easy access. The front even says ice service which shows it’s clearly not meant for this application.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, July 18, 2022
Hey there, thank you so much for finding the time to leave your honest feedback. We're glad to know your refrigerator is looking good and working well, but we're sorry you're having a hard time accessing your ice maker. This is valuable feedback that we'll be happy to share with our refrigeration team, so we want to thank you for reaching out to us and let you we're grateful to have you in our Cafe Appliances family.
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Workhorse, but basic
on July 23, 2022
Posted by: ReaderAnn
from Mobile, AL
This is a good but basic appliance -Just a lot of cold storage. Ice maker makes a lot of ice, but the gap at the back means I am constantly dropping ice into the freezer. Plus, it is mounted pretty high up so if you are short, it will be hard to use. Motor is louder than my old Sub-Zero, but for the price difference, I Elul do expect that.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
On our second one.
on August 14, 2022
Posted by: M4 Dude
from Lewes, DE
First one came with the purchase of our new house. Fresh side kept freezing up, despite several visits from GE service. After replacing dampers and other components we were told it must be the main computer board which at the time had a 10 - 16 week lead-time. After several phone calls, GE replaced the refrigerator. Ice maker performance is very poor.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, August 17, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about all of the issues you had with your original model, we're sure that would be frustrating and stressful. If you're finding that your icemaker is making ice slowly, you're free to take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ga=2.152497722.202487319.1660561576-1657613511.1658931497
We do hope this helps and that you enjoy your new fridge!
If you have questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Thanks for taking the time to leave a review. So sorry to hear about all of the issues you had with your original model, we're sure that would be frustrating and stressful. If you're finding that your icemaker is making ice slowly, you're free to take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ga=2.152497722.202487319.1660561576-1657613511.1658931497
We do hope this helps and that you enjoy your new fridge!
If you have questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com