Customer reviews from cafeappliances.com
Caf - 48 in. Wide 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
31
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
23
59%of customers recommend this product.
(
43 out of
73)
Customer Reviews for Caf - 48 in. Wide 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
3
Outside looks great!
on December 20, 2021
Posted by: Marmoset
from Houston, Texas
Maybe there are attachments that I don't know about but the ice inside is a lot of work. We cannot reach the door opening to get it out so we must take out the ice box and dump the ice into coffee cans.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, December 27, 2021
Hello- We appreciate your purchase and glad to hear you are enjoying the aesthetics. This is such a beautiful refrigerator. We aren't sure what you are referring to in regards to the icemaker being a lot of work. There aren't attachments for the ice, please review page 10 in your manual for specific information. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf&_ga=2.70134672.1860211148.1640639775-78800472.1617750979
Our GE Answer Center can be reached by calling 1-800-626-2000, if you have any questions in the future. Thank you! Joyce@Cafe
Our GE Answer Center can be reached by calling 1-800-626-2000, if you have any questions in the future. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Met expectations
on October 13, 2021
Posted by: DWAriz
from Tucson Arizona
So far the refrigerator was just what we needed since our old one was taken out by a storm. We ordered the new one and it arrived ahead of schedule. We were concern since so many people have horror stories about getting and having their new units work. Luckily ours is working so far since it has only been a few weeks.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great refrigerator/freezer
on October 4, 2021
Posted by: Giwi
from Scottsdale,AZ
I love the looks of it. Love how it lights up and food is easy to find. The freezer works great....keeps food frozen. Great ice maker.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great layout, good looks and stable temperature co
on September 4, 2021
Posted by: JDAZ
from Tucson, AZ
This refrigerator takes your kitchen up a level. Plenty of storage with stable temperatures.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Small interior
on August 28, 2021
Posted by: Texgal
from Fort Worth Texas
Bought this to replace 15 year old Frigidaire which needed replacing. Had specific dimensions to fit built in cabinet. Because of availability issues due to COVID, this was the first fridge we could get so we bought it. This only holds about half as much food as my old unit. Interior depth is extremely short comparatively, even though exterior dimensions are the same. And forget about the produce storage, it’s practically non existent I really do wish I’d waited for something else.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sharon@GEA, GE_Appliances, August 30, 2021
Hi, Thanks for your purchase! We really appreciate your feedback as it helps us with improving design and quality in future products. We'll be sure and share your comments with our refrigerator team about the produce storage and interior depth. Our apologies for any inconvenience you've experienced.
We'll be sure to take your review into consideration and want you to know how happy we are to have you in our GE Cafe appliances family! - Sharon@GEA
We'll be sure to take your review into consideration and want you to know how happy we are to have you in our GE Cafe appliances family! - Sharon@GEA
Written by a customer while visiting cafeappliances.com
Customer Rating
1
worst
on July 5, 2021
Posted by: SJL930
from New Port Richey FL
not worth it. Long time owner of Thermador and tried this to save money for 2nd house. Nope, its junk!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, July 6, 2021
Hello- We are very sorry to see this. We can understand your frustration when a new appliance doesn't meet your expectations. If you haven't already, we recommend taking advantage of your warranty by calling GE Consumer Service at 1-800-432-2737. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Lights out
on June 26, 2021
Posted by: Ian P
from Nj
Can not believe that within a month all the refrigerator lights are not working.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 28, 2021
Hello- We are so sorry for the issues you are having with your refrigerator. We would like to offer some assistance. Please see if you have SA on your display. If you do, you have the Sabbath mode selected. Please refer to page 5 in your manual for instructions.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf
Please also check underneath your grille at the top of the unit and see if the master light switch could be turned off. If this doesn't help, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-3.pdf
Please also check underneath your grille at the top of the unit and see if the master light switch could be turned off. If this doesn't help, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Non-ferrous and not-so-smart
on May 4, 2021
Posted by: tby77
from Atlanta
Seems like an ok fridge for this class and was a great value compared to the higher-end brand it replaced.
But. The stainless steel is non-ferrous (will not hold a magnet). I had no idea this was something I still needed to think about when shopping for a stainless fridge in 2021. If it weren't such an ordeal to get this thing ordered and installed, I would have sent it right back.
And the smarts are lacking. Last night I heard a faint beeping sound. Eventually I tracked it to the fridge, it was the door alarm. Great, right? No. I barely noticed it. The kids and my partner never noticed it. Did the iOS app get a push notification? Nope! Did the Sonos integration send an announcement? Also nope!
The one useful "smart" feature is worthless.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, May 6, 2021
Hello there, we're glad your refrigerator is performing well, but sorry to see that the door alarm isn't loud enough and that the app isn't providing the alerts you need. We understand why you're frustrated so we'll be sure to share the entirety of your review with our team for future consideration.
All the best,
Guy@Cafe
All the best,
Guy@Cafe
Written by a customer while visiting cafeappliances.com