Customer Reviews for Caf - 48 in. Wide 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
1
Terrible purchase.
on May 10, 2024
Posted by: Help please
from Oahu, Hawaii
Bought in May of 2021 and it never worked right. Spoiled food, rented second refrigerator 4 separate times waiting for parts. Now having to rent for a 5th time. Total lemon. Any suggestions?
Response from cafeappliances.comBy Adrian, GE_Appliances, May 10, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
So far I like it. But I don’t like the ice maker location. I am short and I have to reach in to get the ice, it’s a strain!!! I don’t know if I can remove it to empty it. I don’t think I am strong enough!
The fan in the freezer constantly runs and makes noise.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 5, 2023
Hi,
Thanks for taking time to leave a review. We're sorry if the operating sounds of this refrigerator have been disruptive in any way. Yor experience is important to us, and we'll make sure our product team has your comments when improving future models. Thank you for your time.
purchased this Cafe fridge with our new build. Stopped making ice after 2 months of use, called home builder to have the appliance company for repair and replaced ice maker, GE came and replaced ice maker,left, said to wait 24 to 48 hours. Still didn't work -replaced 2nd ice maker, its making very little to no ice, told to check water line, and its has pressure and water feeding to fridge. Still not working. -GE came again for 3rd time, replaced the ice maker, it will make ice sometimes, but it makes a growling noise periodically. -still working with builder and GE to find a replacement unit.
-will not buy again CSB48WP2RS1 no longer in production
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 5, 2023
Hi,
We're sorry to hear your ice maker isn't working properly. Having this happen 2 months into ownership can be unexpected but we're committed to helping you resolve this matter. One of our agents will reach out to you via email for more information. Thank you for your time and patience.