Customer reviews from cafeappliances.com
Caf - 48 in. Wide 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
31
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
23
59%of customers recommend this product.
(
43 out of
73)
Customer Reviews for Caf - 48 in. Wide 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
5
Great looking and stand out in our kitchen
on March 8, 2025
Posted by: phamwoody
from California
Loved our new Cafe refrigerator. My wife will definitely do some grocery shopping to load up this freezer. It looks so sleek and stylish. With the copper handles it looks stand out.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
New Refrigerator Review
on February 6, 2025
Posted by: PatA
from LAKE Worth, FL 33462
Beautiful, built-in look, great temperature-control drawer and easy to clean
Disappointing: lacking butter-shelf storage bin on door and poor access to ice
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor Quality
on October 6, 2024
Posted by: Keith64
I have had this model for four years and nothing but trouble. I would not buy again. Evaporator motor icing up continuously and finally went out. Next was the ice maker went out. Poor quality
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, Cafe_Applianecs, October 7, 2024
We are constantly working to make our appliances the best they can be, and we’ll be sure to forward your feedback about the evaporator and icemaker to our product team so we can continue to improve.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Not worth it. Save your money
on August 27, 2024
Posted by: Karey
from Chattanooga, Tn
Horrible for the high price tag. We purchased several all new café appliances for our new home and this refrigerator has by far been the worst. It is loud and the icemaker spills everywhere. After owning it a year and a half it stopped cooling. After several phone calls to GE they finally sent a maintenance man and they replaced two parts (fan and condenser unit). Not a month later and it’s making this horrible grinding sound and not cooling again. For the price I paid for this it should be better quality. Now I will have to wait on hold for hours to talk to a GE to try to get it fixed yet again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, August 28, 2024
We’d like to assist you with your refrigerator and we recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the ice maker on your refrigerator are flying, we recommend referring at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
If the unit is running but not cooling, please refer to this link below for some tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
For the best assistance with this, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the ice maker on your refrigerator are flying, we recommend referring at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
If the unit is running but not cooling, please refer to this link below for some tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
For the best assistance with this, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Pretty appliance
on July 11, 2024
Posted by: Bf109
from Texas
New install looks great running well this far no issues.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not good
on June 9, 2024
Posted by: Jerry17409
from Orange County new york
Very expensive fridge. Multiple repairs starting from day one with issues. Refrigerator and freezer never seem to maintain target temp. Technicians replaced multiple parts including seal around door and mother board. It’s now June of 2024 and I continue to lose money due to unsafe food in fridge. Highly unpredictable and very expensive. Not worth it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, June 10, 2024
We are extremely sorry to hear of your experience with this refrigerator. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Terrible purchase.
on May 10, 2024
Posted by: Help please
from Oahu, Hawaii
Bought in May of 2021 and it never worked right. Spoiled food, rented second refrigerator 4 separate times waiting for parts. Now having to rent for a 5th time. Total lemon. Any suggestions?
Response from cafeappliances.comBy Adrian, GE_Appliances, May 10, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and appearance!
on April 9, 2024
Posted by: Green67
from Tulare, Ca
Love the appearance and how updated it made my kitchen. Clean and roomy interior and easy clean exterior. Very high end look at a much better price!
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, April 10, 2024
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
Written by a customer while visiting cafeappliances.com