Customer reviews from cafeappliances.com
Caf - 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Average customer rating
3.3
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
31
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
22
59%of customers recommend this product.
(
43 out of
73)
Customer Reviews for Caf - 29.6 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Upfront Temperature Controls - Stainless Steel
Customer Rating
1
Don’t waste your money
on August 19, 2025
Posted by: Jenna098
I wish there would have been reviews when I was fridge shopping. I hate this fridge. The produce drawers get too cold, the underside of the drawers are sharp and have drawn blood on multiple occasions, the fan runs all the time, the ice makers is terribly designed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, August 21, 2025
Thank you for your review. We are going to share your comments regarding the units design to our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Ice maker design is terrible!
on August 30, 2025
Posted by: jb3147
We just had the refrigerator (model CSB48WP2NS1) installed last week. It seems to be working well except that I cannot believe the poor design of the ice maker. The maker/bucket are mounted at the top inside of the freezer and the only way to get cubes out is to reach up and into a small, cheap, plastic cover and blindly remove cubes. Completely unacceptable design. It is also discouraging to read reviews that are 2 plus years old highlighting this flaw. GE would be better off not offering an ice maker without a dispenser until it redesigns this flaw.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, September 2, 2025
We will be passing your feedback about the icemaker over to product team to review. Thank you again for sharing this with us.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Lemon Alert
on September 23, 2025
Posted by: Art Taylor
from Mesa Arizona
[This review was collected as part of a promotion.] Three years later the fridge is dead. Total lemon from start.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, September 29, 2025
We are sorry that this refrigerator is no longer operating. We strongly encourage you to schedule service with our Bodewell technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
4
So far, so good!
on January 14, 2026
Posted by: MrsG
from PA
So far, so good. We wanted a 48” built-in fridge to replace our 24-year-old GE Monogram. Looked for one with size and reliability being most important. Did not want bells & whistles, so this one was as close as we could get. Wish we could have purchased it without the huge ice maker that we very rarely use and without internet connectivity. Shelves are a tiny bit less deep than the last refrigerator, but it’s not too much of a problem. It’s working, keeps the food safe, and is very attractive. Overall, for the month we’ve had it, we are very pleased.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com