Customer reviews from www.blueair.com
Blueair - Classic HEPA Filter for Air Purifiers - Black
Average customer rating
3.6
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
38
4 Stars
5
3 Stars
5
2 Stars
4
1 Star
18
62%of customers recommend this product.
(
39 out of
63)
Customer Reviews for Blueair - Classic HEPA Filter for Air Purifiers - Black
Customer Rating
1
Poor WiFi connection and glitchy App
on October 14, 2025
Posted by: Kat H.
from US
I’ve had this for a couple years but I noticed within the first year that the WiFi would just lose connection. My disappointment is with the wifi connection and the fact that the unit does not automatically reset when new filters are installed. I’ve done all the steps to try and connect it, but I just manually turn it off and on each evening. Also, there’s a high pitch whirring that started up even though I’ve kept it clean and swapped filters in a timely manner.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Posted by: Dougb450
from New Jersey
Gender:Male
Verified Purchase:Yes
I use these filters in a 500 series unit in my basement to reduce the smell of cat litter and to remove the dust from the litter, dryer and sub floor dust from above. They do a good job and I've been using them for many years.
The only problem is that the filters are way too expensive.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Aloria
from Oregon, Beaverton
Verified Purchase:Yes
I trust this product 100% in keeping my daugther healthy and safe from exposures to air pollution. This product is very reliable.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
5
Love these air cleaners. Will be without them!.
on June 14, 2023
Posted by: Sharchaeologist
from Idaho
Gender:Female
Verified Purchase:Yes
I love these air purifiers. We have 3 of them covering our entire house. I know the air is so much cleaner and it has decreased our allergy symptoms dramatically. There's pollen everywhere-on the outside windows, our cars, everywhere, but the air is clean inside the house and it has made a huge difference. I absolutely recommend them!
Written by a customer while visiting www.blueair.com
Customer Rating
5
Best Classic
on November 20, 2023
Posted by: Bebe 1
Excellent filtering system clean air in 15 minutes of running on high speed.
Written by a customer while visiting www.blueair.com
Customer Rating
5
I love this Blue air!
on February 26, 2024
Posted by: Jeanne81
Gender:Female
My daughter bought this for me because I lived in an apt that had mold. I have since moved but use this daily and have great air. I have it in my bedroom.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Ana Ro
from LA, CA
Gender:Female
Verified Purchase:Yes
Always great quality. I love these filters because they keep the air fresh.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Valko
from Massachusetts
Gender:Female
Verified Purchase:Yes
So after a bit now a strange toxic smell like glue coming from purifier only change is these crazy expensive filters won't be buying again going back to cheeper
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, October 31, 2024
Thank you for sharing your experience. I'm sorry to hear about the odor you're encountering with your Classic Dual Protection Filter. It's not uncommon for filters to emit a temporary smell after unboxing, but it should fade within a few days. If the issue persists or if you have any other concerns, please don't hesitate to reach out to us here: https://www.blueair.com/us/contact-us-page.html. We value your feedback and want to ensure you have a positive experience.
Written by a customer while visiting www.blueair.com