Customer reviews from www.blueair.com
Blueair - Classic HEPA Filter for Air Purifiers - Black
Average customer rating
3.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
33
4 Stars
3
3 Stars
5
2 Stars
4
1 Star
17
61%of customers recommend this product.
(
34 out of
56)
Customer Reviews for Blueair - Classic HEPA Filter for Air Purifiers - Black
Customer Rating
1
Bring back the old filters
on March 28, 2021
Posted by: Eazy
from Chi
So upset that I bought the Classic 605 purifier around 18 mo ago... Thought it was a long-term investment but now this company doesn't even make good filters for my expensive machine anymore!
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Posted by: Vijay
Gender:Male
Verified Purchase:Yes
I read many review on the smell but brushed it off thinking it’s a one off issue but I too started experiencing strong odor from my classic 605 unit with dual filter. Hope Blueair can fix this as these filters are pretty expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Dual protection filter omits smell after a month.
on June 2, 2022
Posted by: Marcus
from Australia
Gender:Male
This filter emits a smell after a month. Really disappointing. Doesn’t work as well as the one I had in 2016. I implore anyone who is considering getting a Blueair purifier - to strongly consider not doing so. Plain and simply an unsafe company to entrust to purify air. They’ve went from top of the tree to bottom of the barrel.
No, I would not recommend this to a friend.
Response from www.blueair.comBy CX, August 19, 2022
We are sorry you had that experience. Please follow this link https://www.blueair.com/on/demandware.store/Sites-blueair-geo-Site/en_US/Default-Start?nogeo=true to set your geo location and reach out to the Customer Service team for your region. I'm sure they would happily replace the filter for you!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Need better filters
on September 10, 2022
Posted by: Dk310
from Chicago
Gender:Male
Purchased the 605 last year, after hearing great things. But the filters are a rip off. No smoke stop filter as I was expecting and the particle filter is pure trash for the $$$$. Will you breaking the smokestop filters again ever? Looking at the reviews people have been slamming your filters for the past 3 years ever since you stopped making the smokestop filters. Pointless to use such a premium system with yje cheapest filters.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
2
Dual protection filters are not working
on December 11, 2021
Posted by: Deb1234
from Wisconsin
Gender:Female
Dual protection filters are not working after just 1 month of use. They were providing some relief to paint fumes that were causing allergic reaction. I thought the charcoal filters worked for 6 months. So disappointed
No, I would not recommend this to a friend.
Response from www.blueair.comBy Anjee, Customer Experience Agent, Customer Experience Team, December 15, 2021
Hi there! Please rest assured that all of our purifiers are rigorously tested and have their CADR (Clean Air Delivery Rate) verified by AHAM, The Association of Home Appliances, an independent testing organization considered to be the gold standard for determining the safety and performance of air purifiers, so your DualProtection filters are absolutely removing VOCs from your home's air. For large accumulations of VOCs, we do recommend a layered approach and encourage ventilating your home for at least 15 minutes a day.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Dual protection smell strange and don’t work well!
on June 28, 2023
Posted by: MBme
Verified Purchase:Yes
Dual protection smell strange and don’t work well! They are no where near as good as the smoke stop and the have a strange smell. My throat was burning from the smell. They are just not worth the money anymore.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, June 30, 2023
Hello, I’m so sorry to hear about your experience with your Classic 500/600 Dual Protection Filter. Quality matters to us and we’d love to make this right. Our team will email you directly to resolve this issue.
Written by a customer while visiting www.blueair.com
Posted by: AJMB
Verified Purchase:Yes
Filters Stink so bad we can’t use the filter. These are our second set of filters. The design makes it hard to clean the fan.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueiar Team , May 9, 2023
Thank you for leaving us a review. We're so sorry to hear you've had this experience and we'd love to help make this right. Please email us at info@blueair.com so that we can further assist.
Written by a customer while visiting www.blueair.com
Posted by: Loisa3
from Virginia
Gender:Female
Verified Purchase:Yes
It has done its job perfectly for three years. Initially purchased because I moved to an apartment that had a smoke smell that caught in my throat. This took care of that. I have since moved but keep it on 24 hrs a day. With two cats no one would know they are here. Job well done!
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com