Customer reviews from www.blueair.com
Blueair - Classic HEPA Filter for Air Purifiers - Black
Average customer rating
3.6
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
38
4 Stars
5
3 Stars
5
2 Stars
4
1 Star
18
62%of customers recommend this product.
(
39 out of
63)
Customer Reviews for Blueair - Classic HEPA Filter for Air Purifiers - Black
Customer Rating
1
Terrible filters
on November 24, 2019
Posted by: Remr
from Boston
Why did u change the 500/600 smoke stop
filters the new ones are not nearly as effective super disappointed like others on your website complaining. I am all about improving things for the better but I dont see any improvement here except maybe to cut costs. Frustrating may change to a IQ air after years with your purifier
filters the new ones are not nearly as effective super disappointed like others on your website complaining. I am all about improving things for the better but I dont see any improvement here except maybe to cut costs. Frustrating may change to a IQ air after years with your purifier
No, I would not recommend this to a friend.
Response from www.blueair.comBy Howard, Customer Experience., November 27, 2019
HI there! Thanks for reaching out and I'm sorry for the trouble here. Our developers decided to improv the airflow of our carbon filters, so we changed the name also.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Dual Protection Filter Doesn't Work With Wildfires
on September 28, 2020
Posted by: BillM
from Laporte, CO.
Gender:Male
My Blueair 650E with Smokestop filters worked great on our annual Colorado wildfire smoke. The new Dual Protection Filter doesn't remove the smoke from our air and I'm on the auto-ship program. Guess I'm going to have to go with another air filter with lots of activated carbon.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
3
Not as good as smokestop
on March 16, 2019
Posted by: Jackie28
from DC
I loved the old smoke stop filters. They kept all odors down. Seemed like they had much more carbon as they were heavy and you could hear the carbon shake. The replacement dual control keeps odors down compared to the particle version but I’m not confident in them. Now i am waking with irritated lungs. I’d like to know why Blueair made the change and what testing they did for the newer filter including voc’s from the filter. I own four 500 series Blueair air purifiers and started using them over 6 years ago. All have automatic control. I wouldn’t want Wi-Fi in my home and would like to know why Bueair no longer offers the automatic control without Wi-Fi.
I would recommend this to a friend!
Response from www.blueair.comBy Howard, Customer Experience., March 29, 2019
Hi there! The difference with our new DualProtection filters is that the airflow was increase. If you recall upon installing our old smokestop filters you could hear the motor having to work harder, this has been eliminated. The auto-function was attached to the air quality monitor we released at the same time of the Wi-Fi units in order to allow a clear and itemized breakdown of the air quality. The function has been added back to the 480i machine.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Complete Failure (NOTHING LIKE SMOKESTOP!!)
on February 25, 2020
Posted by: Ronald4321
from New York
Gender:Male
I agree with all reviews below. You had an amazing product with SMOKESTOP. These are cheap and terrible. They clearly don't have the same amount of activated carbon and they don't remove any smells at all. Why would I pay a premium for this product when it does the job terribly.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Howard, Customer Experience., February 25, 2020
Hi there! Thank you for this review. Clearly this isn't the experience we want our customer to have. If you contact our Customer Experience team at Info@Blueair.com they'll be able to replace any defective filter free of charge.
Written by a customer while visiting www.blueair.com
Customer Rating
2
Very high price
on January 9, 2020
Posted by: BPOL
from NJ
Gender:Male
The good: I have the Blue air 600 unit. It is a bit large but cleans the air in my home very well.
The Bad: The price of the replacement filters is extreemly high for what it is. I have been involved in the filter business for 30+ years and know what they should cost. The cost is so high that I am looking to replace the Blue Air product with another manufactures product. Do your research before buying any Blue Air products.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
1
BRING BACK THE SMOKESTOP FILTERS!!
on March 21, 2020
Posted by: Dana90403
from Santa Monica, CA
Gender:Female
These are not good and definitely not worth the price. I loved the old smokestop filters which did a much better job.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Howard, Customer Experience., March 24, 2020
We are sorry to hear that you have had this experience with our filters! Please know that all of our filters are safe to use and should not be causing any type of odor. Please reach out to us at info@blueair.com so we can help make this right
Written by a customer while visiting www.blueair.com
Customer Rating
1
Smells horrible
on June 13, 2020
Posted by: Kristin
from California
Gender:Female
I put these filters in and they cased a terrible smell and also caused my throat to burn. What a terrible product. The old filters they used to sell (Smokestop) never caused this problem. Why would they stop making something that was so helpful and had no problems?
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
1
not as good as the stop smoke filter for wildfires
on June 10, 2021
Posted by: VictorVictoria
from Silicon Valley, ca
These new filters don't work as well as the stop smoke filters. With the terrible wildfires here in California, they were really helpful. One have one set of them left for one of our air filters thankfully. There's a noticeable difference. These just don't cut it. Combined with extensive time it takes to get the hair out of the unit, I will probably be replacing these with another brand. Very disappointing. The stop smoke were great. Increasing the airflow is a crappy trade off... the decrease in filtration makes them useless for wildfires.
Plus they are stupidly expensive given the lack of effectiveness.
also as an aside I resent you making me pick a gender to place this review.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com