Customer reviews from www.blueair.com
Blueair - Classic HEPA Filter for Air Purifiers - Black
Average customer rating
3.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
33
4 Stars
3
3 Stars
5
2 Stars
4
1 Star
17
61%of customers recommend this product.
(
34 out of
56)
Customer Reviews for Blueair - Classic HEPA Filter for Air Purifiers - Black
Customer Rating
5
Lasted over 15 years!
on July 27, 2023
Posted by: GEMart
from Eureka, CA
Gender:Female
We have had our Blue Air filter for over 15 years. Still running great and essential for Northern California smoky days. We use it daily.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Cigar guy
from St. Louis, MO
Gender:Male
Verified Purchase:Yes
Excellent replacement filter. BUT, I cannot make the indicator light which tells you to change the filters to go off
Written by a customer while visiting www.blueair.com
Posted by: Y Shah
from Kentucky
Gender:Male
Verified Purchase:Yes
Excellence performance and easy ordering with intuitive selections
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Listen to your customers - bring back Smokestop
on November 9, 2020
Posted by: BluebirdHill
from Wisconsin
Gender:Female
I own 2 BluAir 503 machines and I am really upset that you no longer offer the original smokestop filter! The new Dual-performance filters don’t do the job and are outrageously expensive. We heat with a wood stove and the original smokestop filters cleaned the air of any residual smoke that entered the room when the wood stove door was opened to load. Other companies (Speed Queen is an example) have listened to their customers and brought back products after customer outcry. I hope you will listen to all of us requesting a return of the smokestop filter.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
1
No Smokstop Filters = Change Manufacturer
on March 12, 2021
Posted by: Harborgirl
from Gig Harbor WA
Yes. They had a great SmokeStop product that actually absorbed smoke. Then they changed the filter design for “improved air flow”. Too much labor on the motor or just looking to cut costs? The “DualProtection” replacement filter is no comparison, yet they kept the premium price of the discontinued SmokeStop filter. Felling ripped of?? You should.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Terrible filters
on November 24, 2019
Posted by: Remr
from Boston
Why did u change the 500/600 smoke stop
filters the new ones are not nearly as effective super disappointed like others on your website complaining. I am all about improving things for the better but I dont see any improvement here except maybe to cut costs. Frustrating may change to a IQ air after years with your purifier
filters the new ones are not nearly as effective super disappointed like others on your website complaining. I am all about improving things for the better but I dont see any improvement here except maybe to cut costs. Frustrating may change to a IQ air after years with your purifier
No, I would not recommend this to a friend.
Response from www.blueair.comBy Howard, Customer Experience., November 27, 2019
HI there! Thanks for reaching out and I'm sorry for the trouble here. Our developers decided to improv the airflow of our carbon filters, so we changed the name also.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Dual Protection Filter Doesn't Work With Wildfires
on September 28, 2020
Posted by: BillM
from Laporte, CO.
Gender:Male
My Blueair 650E with Smokestop filters worked great on our annual Colorado wildfire smoke. The new Dual Protection Filter doesn't remove the smoke from our air and I'm on the auto-ship program. Guess I'm going to have to go with another air filter with lots of activated carbon.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
3
Not as good as smokestop
on March 16, 2019
Posted by: Jackie28
from DC
I loved the old smoke stop filters. They kept all odors down. Seemed like they had much more carbon as they were heavy and you could hear the carbon shake. The replacement dual control keeps odors down compared to the particle version but I’m not confident in them. Now i am waking with irritated lungs. I’d like to know why Blueair made the change and what testing they did for the newer filter including voc’s from the filter. I own four 500 series Blueair air purifiers and started using them over 6 years ago. All have automatic control. I wouldn’t want Wi-Fi in my home and would like to know why Bueair no longer offers the automatic control without Wi-Fi.
I would recommend this to a friend!
Response from www.blueair.comBy Howard, Customer Experience., March 29, 2019
Hi there! The difference with our new DualProtection filters is that the airflow was increase. If you recall upon installing our old smokestop filters you could hear the motor having to work harder, this has been eliminated. The auto-function was attached to the air quality monitor we released at the same time of the Wi-Fi units in order to allow a clear and itemized breakdown of the air quality. The function has been added back to the 480i machine.
Written by a customer while visiting www.blueair.com