Customer reviews from lg.com
LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Average customer rating
3.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
57
4 Stars
20
3 Stars
15
2 Stars
7
1 Star
16
68%of customers recommend this product.
(
65 out of
96)
Customer Reviews for LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Customer Rating
2
SLOW
on March 19, 2021
Posted by: Kgerve
from Dc
These washer dryer combo seem like a great space saver. Trust me when I say just get a stackable unit. The load time at its lowest setting is over 3 hours and over 5 at its highest setting. Even at the end of all that time your cloths will come out ever so slightly damp. If you live in a household where you have to do multiple loads per day this will not be what you want. You will quickly be behind your laundry load and have to supplement by taking cloths to the laundry mat. For the money this thing is a major let down. Just use two separate units.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 21, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Drummer61
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wanted to add a pantry area to my kitchen so downsizing my laundry was the only option. Did my homework and found the LG washer dryer combo was the best option. Used it now for almost a month and like it even more. Took some convincing to convince my wife to purchase but now she loves it too. Space saving in a 750 square foot house makes it a great option.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mac1pug
from Green Valley, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love all of the options that my LG washer dryer has. Can just washing clothes, just drying clothes, so many thing you can do with this machine.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Needs work
on March 6, 2021
Posted by: Foster family
from Virginia Beach Virginia
[This review was collected as part of a promotion.] I would love to give this a five star. The combo is beautiful, quiet and I love how you can use your phone for the remote. One month after the warranty ended it started breaking. Every month we are replacing the water pump. It doesn’t push all the gunk out . Every month we have to clean out the filter and that’s just disgusting. I would love to keep this wash/ dryer combo but after two years I’m ready to replace it.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Diannia
from 1047C Brixton Court sterling va 20164
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been waiting so long for my all in one washer dryer combo. The wait was worth it. This combo washes and drys all my clothes without me having to worry about it. I should have purchased one earlier.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tasaki
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] great price with super high performance! We are living in a small condo, this combo can fit in really well in the cabinet, and you do not have to bother about the ventilation! The most amazing aspect is that it works quietly and no vibration. This machine is much higher than our expectations! I will recommend it to those who live in the condo and do not want better private and higher personal sanitation standards during the pandemic.
Pros: Style/Design, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love , love it!
on February 10, 2021
Posted by: LindaneTX
from Waco, TX
I live in a condo and can only has ventless dryer. Our bathroom is small and this fits. Easy to hook up. I have used this washer/dryer combo for one month and love it! The wash takes about one hour and the dry about 2 hours. Not a big deal because I am here all day and busy doing other things. The clothes come out dry! They feel damp when you take them out, but when they hit the air in 10 secs, they are dry. I am only hoping that the w/d is very dependable product and will last. I have never owed a LG appliance.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
some good features
on February 3, 2021
Posted by: Alex122
from Watertown, CT
bought about 6-8months ago. read reviews. Some lov it some hate it. So we took a chance. We lov the washing of it, stainless steel drum, outside easy to clean, different controls of washing.
BUT! The drying. Is horrible. Doesn't collect dog hair, lint. Takes FOREVER to just dry 2 sheets(all day). We try to avoid using the dryer part and we use a clothes racks. We are trying to sell it. But we feel we are stuck with it. I asked LG about different temps on drying low, med, hot. No matter what temp. Things take hours to dry. We may buy a dryer to stack on top of it. The concept of all in 1 is good. But, I think modifications need to be dress. I ended up buy lint catchers (sticky balls) for like blankets, sheets, etc...
LG may not like this review. But as we spend alot of $ on this we feel we should state on how feel, use the product. The wifi. I used it for like a month. No big thing. It tells me when to clean the machine, when the wash is done. I wish there was like a 2.5 star rating.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 11, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com