Customer reviews from lg.com
LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Average customer rating
3.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
57
4 Stars
20
3 Stars
15
2 Stars
7
1 Star
16
68%of customers recommend this product.
(
65 out of
96)
Customer Reviews for LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Posted by: debalyne
from Washington State
Verified Purchase:Yes
[This review was collected as part of a promotion.] Let me give you a very in depth review. If you wash for only one person, then this washer/dryer is fine, otherwise you will find it too small. You can only fill the drum halfway if you intend to dry the clothes.
At first, it frustrated me because the manual is very poorly written. Here’s what I have discovered: the clothes come out wrinkle-free and I no longer need dryer sheets…even with polyester mixes. The clothes will feel wet when you take them out. Shake each item out and poof! they are actually dry. You have to program the dry cycle at the beginning, unless you use the Wash & Dry setting. I now use Quick Wash for just about everything. It takes less time and the clothes are just as clean.
A load will take about 4 hours to wash and dry…longer for bulky stuff. My double size sheets come out a little wrinkled, so if you have a queen bed or bigger you might have to wash each sheet separately.
There is no lint trap, so you need to clean out the rubber gaskets at the door seal. I use a damp soft cloth. It only takes 30 seconds to clean and I don’t mind. If the unit is in cool down mode (Cd) for too long, you can press the power button to unlock the unit.
Overall, I like it very much. I have learned how to use it. I throw my dirty clothes right inside the washer instead of a laundry basket. When it’s half full, I run it. I no longer procrastinate doing laundry, because the load takes just minutes to fold or hang.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: jmcghee
from Bethesda, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this during the covid pandemic for my condo apartment which has a shared laundry room on each floor. Greatly relieved to be able to launder in house.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ron44
from Aurora, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this appliance a year ago and have been completely happy with it. It is very easy to use. It has all the special settings/features I could want. Before I made the purchase I had read some reviews that said the drying cycle does not dry completely, but I did not have this problem.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KanuteB
from Hayden,Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this ventless combo with intentions that it could perform but do not get your hopes up for performance. We were pleasantly surprised , this machine is quite and WIFI operable as well! For a small space and limited areas , this is a great machine !
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Beadgirl27
from Pelzer, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does a really great job cleaning the clothes. My only problem is it stopped letting me know the cycle is complete.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Lida
from San diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a combo unit so it has short comings. It is definitely a challenge to figure out the most efficient way to use it. Simple things like just opening the door quickly or just drying a little more a re challenging. When you perform the preventative maintenance it will leak after for a little whike
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great product
on March 25, 2021
Posted by: Oscar18
from Louisiana
[This review was collected as part of a promotion.] I bought this a month ago and I love it, I definitely recommend it
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MiltonJ
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] A combination washer/dryer is always going to be a problem. Especially in an apartment with no proper vents. I don't even mind that it takes really a long time. You have to take out half you wash, if you put too much in ... and then it's always just a little damp when it comes out. It is listed in several publications as the best one on the market, but it's never going to be as good as a separate dryer.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 27, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com