Customer reviews from lg.com
LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Average customer rating
3.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
57
4 Stars
20
3 Stars
15
2 Stars
7
1 Star
16
68%of customers recommend this product.
(
65 out of
96)
Customer Reviews for LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Posted by: ComboLGfan
Verified Purchase:Yes
[This review was collected as part of a promotion.] For a combo w/d unit, this one is great. I've had it for over a year and have only had two minor issues which LG resolved quickly. Loads take a long time but I expected that when I purchased the machine. I would recommend.
Pros: ease of use, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Corey Denver
from Denver Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this a few months now and I absolutely love it! It is so quiet and my clothes smell amazing and are so clean. The quality is top-notch and all of the features are amazing.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: krzi1
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago and I'm glad I did. It's a little smaller than my last machine but I am still able to wash a weeks worth of shirts in one load. It's cool that it also dries your laundry as well.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Walter and Kathleen
from Ambler, Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased in July - had to wait until Dec for delivery - but it was worth the wait - works great
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Written by a customer while visiting lg.com
Posted by: Flat47
from North bend, Wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simple install and use. Set and forget or check the app to see where your at in the cycles.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Lasted less than 2 years.
on February 4, 2022
Posted by: Momof2Disappointed
from Richmond, VA
Bought unit in July of 2020, in spring 2021 had to have pump replaced under warranty, now, not even a year after that major repair, entire unit won't even turn on. Service takes over 2 weeks. For a machine not even 2 years old, this is really bad.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy Jennifer, Social Media, February 7, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Posted by: waveb555
from Salt Lake City
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love everything about this machine, I wish I can say everything about it! It does have steam when it’s final cycle and it does against wrinkle your clothes!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Lifesaver for apartments without a WD hookup
on January 18, 2022
Posted by: LAKat8
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great purchase for those unable to install plumbing for a regular WD. It takes some getting used to because the dryer process is so different, but I don’t find it takes as long to do a load as some others complain about. Machine is very quiet, washes clothes well and not having to lug things to a shared laundry room is priceless. I’m subtracting a star mainly because the promise of downloadable cycles is silly-the only option that is distinct in any way is rinse and spin. Also because it’s not possible to dry things on very low heat or as far as I can tell, to set the continuous wash dry cycle to low heat. There is a low heat setting but it’s not that low. The condensation method of drying doesn’t work as well for removing things like dog hair or wrinkles either, so it’s not quite the same tool as a regular dryer. Large sheets tend to come out wrinkled unless dried in two batches. All that said, I’m so thrilled there’s an option like this when installing a full set isn’t an option. It’s an efficient, quiet, workhorse of a machine that cleans clothes beautifully. Would I choose it if I’d had the option of a full set? Probably not. But for what it is it’s a great machine.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com