Customer reviews from lg.com
LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Average customer rating
3.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
57
4 Stars
20
3 Stars
15
2 Stars
7
1 Star
16
68%of customers recommend this product.
(
65 out of
96)
Customer Reviews for LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Posted by: Curtii
from Saratoga Springs NY
Verified Purchase:Yes
I’ve had it for about 2 years. Easy to use. Works great for limited space.
I did just have to replace the pump motor $$$$. Make sure you buy an extended warranty. I did not.
I did just have to replace the pump motor $$$$. Make sure you buy an extended warranty. I did not.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: ElFabuloso
from Port Angeles WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer/ dryer combo for my mother, she has recently downsized her home in to my newly added granny suite. The washer/ dryer works efficiently within its nested closet. I am very pleased with this purchase.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Horrible ability to dry clothes
on July 19, 2022
Posted by: LGbiggestHATER
from Chicago
I have this unit in my apartment and my clothes are never dry, even after running through a dry only cycle. And why do the default setting require hours to complete a small load? I would seriously be better off washing my clothes like a pioneer rather than use this sorry excuse of a washer/dryer. I will NEVER purchase LG for myself. Literally useless.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, July 20, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
Love that it's 2 appliances in one. Saves space.
on July 13, 2022
Posted by: Kathleen Press
from Charleston South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had this for 2 years now and only one slight problem happened to those two years that we had it. We haven't connected to Wi-Fi or don't use a lot of the features that it probably has only because we really didn't know how to use them for two older individuals who just didn't have the technical skills to figure it out but it would be nice if they gave a class on it
Pros: Quality, Style/Design, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: LongView
from Colorado Springs, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just added this to an apartment. Running on a normal electrical outlet and not needing to run a vent out of the apartment was key. The washing and drying are fine.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Very long wash/dry cycles
on May 12, 2022
Posted by: Poppa3
from Old Lyme CT.
Used this at an Airbnb and it took over 4hrs to wash n dry a mid load..and clothes very not very dry!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Jennifer, Social Media, May 12, 2022
Hi Jason. We can show you how to change the cycle settings for a quicker load completion. Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through it. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
1
Don’t dry! And leaked in my camper!
on April 15, 2022
Posted by: Hiramlebaron
from El Paso TX
[This review was collected as part of a promotion.] Me and my wife were super excited when we bought this unit, we finally did not have to make any more trips to the laundry room we are able to wash our clothes here in our fifth wheel camper. The unit was new and we use for approximately six months and it stopped drying so the best solution I found was to wash the clothes then shut off the water and turn the dry cycle on, about a month later it started to leak and spilled a lot of water in my fifth wheel camper it was not fun cleaning up. I do not recommend buying this.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 18, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: rragan77
from Conway,Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband purchased this machine for me the first part of March & I wouldn't trade it for another.
I love the idea of putting clothes in the washer & leaving them there to dry.Its wonderful to be able to start it from our devices as well.
Overall this is the best washer/dryer Ive ever had.
I love the idea of putting clothes in the washer & leaving them there to dry.Its wonderful to be able to start it from our devices as well.
Overall this is the best washer/dryer Ive ever had.
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com