Customer reviews from lg.com
LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Average customer rating
3.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
57
4 Stars
20
3 Stars
15
2 Stars
7
1 Star
16
68%of customers recommend this product.
(
65 out of
96)
Customer Reviews for LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Customer Rating
1
Product functionality
on July 30, 2024
Posted by: Ndew
I bought this washer dryer combo in 2021 but it’s horrible. Every year I have to get it repaired. It’s a trial and error by LG with this product washer and dryer combo. LG doesn’t have the right engineering for this combo yet. I don’t advise anyone to get it. It’s a big headache.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 30, 2024
Hi there. Thank you for your feedback. We understand the challenges you've faced with your LG WM3499HVA washer dryer combo and the need for reliable performance. Your satisfaction is important to us.
Please send us a private message on our social media platform via @LGUSSupport with your repair history and any specific issues you’ve encountered. Our team will review the details and work with you to address these concerns and find a solution. We appreciate your patience and look forward to resolving this for you. ^Sam
Please send us a private message on our social media platform via @LGUSSupport with your repair history and any specific issues you’ve encountered. Our team will review the details and work with you to address these concerns and find a solution. We appreciate your patience and look forward to resolving this for you. ^Sam
Written by a customer while visiting lg.com
Customer Rating
4
Clothing care Options
on November 6, 2024
Posted by: Elania
[This review was collected as part of a promotion.] It is simple to use and efficient handles a good size loads
Written by a customer while visiting lg.com
Customer Rating
2
Be wary!
on July 13, 2025
Posted by: gpow27
Way too confusing to use. My parents machines from the 90's are far simpler. I don't know why it has a 'baby wear' setting but I have to find the manual to tumble dry something.
Response from lg.comBy LG Digital Care Team - Diego, July 14, 2025
Hey there! We truly understand your concern about your new LG appliance's complexity. We want to help make your experience straightforward. Please send us a direct message @LGUSSupport with your appliance's model number and serial number. We can then provide tailored tips, help you navigate controls, or even locate your digital manual to help you get the most out of your LG appliance! ^ Diego
Written by a customer while visiting lg.com