Customer reviews from lg.com
LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Average customer rating
3.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
57
4 Stars
20
3 Stars
15
2 Stars
7
1 Star
16
68%of customers recommend this product.
(
65 out of
96)
Customer Reviews for LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Customer Rating
3
Its convenient
on December 20, 2020
Posted by: Lostjrsk8
from Las Vegas
[This review was collected as part of a promotion.] It saves a lot of space. And it is easy to install
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 23, 2020
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Compact and Works GREAT!
on December 12, 2020
Posted by: Idonthavenickname
from California
I've been living in a small two-bedroom apt for 9yrs without a washer/dryer. I did have a dishwasher that didn't clean my dishes so I decided to replace the dishwasher with a washer/dryer combo. I AM SO HAPPY! It's changed my life. With that said it's not made for large loads. Drying takes about 3 hrs...but if you're not in a rush and you want convenience it's amazing.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Not for me.
on December 11, 2020
Posted by: Janie48
from Greer, SC
[This review was collected as part of a promotion.] I tried to adjust to the features of this machine but getting the perfect combination happened about once in ten uses. Too much to consider - each load could only contain about 7 items, they all had to be very similar weight, and still they would finish way damper than I could deal with. I was laying damp clothes all over the house and finally decided I dislike doing laundry enough and this washer/dryer combo only made it worse so I returned it.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 8, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Decent but not great
on December 11, 2020
Posted by: Kenny23
from Chicago
[This review was collected as part of a promotion.] Bought this washer/dryer combo back in July of 2020 so i had it for a few months and its a decent washer and dryer combo but not great. It takes longer to dry because of it being an electric dryer.
Size is good for family of 4 or less only.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 7, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Awesome product!
on December 11, 2020
Posted by: Emilyho1
[This review was collected as part of a promotion.] I bought a couple months ago, I had to get used to how long one load takes but all in all I love it ! I can set it to wash and dry my clothes and leave the house, and not have to worry about switching the laundry! Very pleased with it!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
There is not a just dry option.
on December 9, 2020
Posted by: Jeannekk
from Jenks, OK
[This review was collected as part of a promotion.] I bought this in September, used it about a month and then it started leaking terribly. It has a hole in bottom!
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 9, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great solution for a tight space
on December 2, 2020
Posted by: Arizona4
from Arizona
[This review was collected as part of a promotion.] I bought this all-in-one unit to fit in a closet under the stairs of my cabin. It actually washes better than the full size washer in my home. Drying takes a little longer than anticipated but for the convenience of having washer/dryer in such a small space, it is worth the added time.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
DON'T DO IT
on November 2, 2020
Posted by: JACV50
from BK, NY
We just installed this junk and I regret purchasing it with every fiber of my being. I'm currently drying the first load for the third time (hour number three, yay!) and am beyond frustrated. I can't believe I wasted my money on this.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 3, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com