Customer reviews from lg.com
LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Average customer rating
3.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
57
4 Stars
20
3 Stars
15
2 Stars
7
1 Star
16
68%of customers recommend this product.
(
65 out of
96)
Customer Reviews for LG - 2.3 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and 6Motion Technology - Graphite Steel
Customer Rating
1
Horrible
on July 28, 2020
Posted by: zsazsabunny
from palm beach
Doesn't wash, clothes smell, make so much noise it sounds like a jet taking off in my kitchen everyday.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 31, 2020
This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Its convenient
on December 20, 2020
Posted by: Lostjrsk8
from Las Vegas
[This review was collected as part of a promotion.] It saves a lot of space. And it is easy to install
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 23, 2020
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
SLOW
on March 19, 2021
Posted by: Kgerve
from Dc
These washer dryer combo seem like a great space saver. Trust me when I say just get a stackable unit. The load time at its lowest setting is over 3 hours and over 5 at its highest setting. Even at the end of all that time your cloths will come out ever so slightly damp. If you live in a household where you have to do multiple loads per day this will not be what you want. You will quickly be behind your laundry load and have to supplement by taking cloths to the laundry mat. For the money this thing is a major let down. Just use two separate units.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 21, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dave867
from WA state, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Impressive design and functionality. Large well designed layout. Efficient, quiet and cleans the dishes!
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome product!
on December 11, 2020
Posted by: Emilyho1
[This review was collected as part of a promotion.] I bought a couple months ago, I had to get used to how long one load takes but all in all I love it ! I can set it to wash and dry my clothes and leave the house, and not have to worry about switching the laundry! Very pleased with it!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Decent but not great
on December 11, 2020
Posted by: Kenny23
from Chicago
[This review was collected as part of a promotion.] Bought this washer/dryer combo back in July of 2020 so i had it for a few months and its a decent washer and dryer combo but not great. It takes longer to dry because of it being an electric dryer.
Size is good for family of 4 or less only.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 7, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Not for me.
on December 11, 2020
Posted by: Janie48
from Greer, SC
[This review was collected as part of a promotion.] I tried to adjust to the features of this machine but getting the perfect combination happened about once in ten uses. Too much to consider - each load could only contain about 7 items, they all had to be very similar weight, and still they would finish way damper than I could deal with. I was laying damp clothes all over the house and finally decided I dislike doing laundry enough and this washer/dryer combo only made it worse so I returned it.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 8, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Tasaki
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] great price with super high performance! We are living in a small condo, this combo can fit in really well in the cabinet, and you do not have to bother about the ventilation! The most amazing aspect is that it works quietly and no vibration. This machine is much higher than our expectations! I will recommend it to those who live in the condo and do not want better private and higher personal sanitation standards during the pandemic.
Pros: Style/Design, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com