Customer reviews from Dyson
Dyson - CSYS Desk Lamp - White/Silver
Average customer rating
3.8
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
2
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Dyson - CSYS Desk Lamp - White/Silver
Customer Rating
5
fantastic light completely adjustable in all directions.
on August 23, 2020
Posted by: Ralph
Gender:Male
Easy to use and very effective. I would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Low Quality
on November 14, 2020
Posted by: Ta1on
Gender:Male
I bought that lamp almost a month ago, the lamp is super gentle and unstable at all.
It is shaking constantly (im software engineering and am writing code). For that price i would expect 200% better build quality which is extremely low, much more stable.
Stay away,
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 17, 2020
Hi there, this is Kelly with Dyson. We are sorry to hear that thus far in your use, you have been disappointed with the quality of your Dyson CSYS™ task light. Our CSYS task lights use gravity to remain in position to your light should stay in position exactly where you need it. You can position your light vertically, horizontally and rotationally, through 360 degrees of movement. Please know that we value your support and realize that buying a Dyson is an investment. This is why we back your new purchase from an authorized retailer with a free 2-year warranty. We are always happy to provide support if a problem is ever encountered. Please do not hesitate to contact us directly at askdysonUS@dyson.com. We are keen to assist you.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Nice White CSYS Light
on September 22, 2020
Posted by: Alej
This is an interesting light and well thought out in most areas. Personally I would have liked the original design without the spring clip mounting as it provides for a cleaner aesthetic. However, I can understand the design decision to remove the user screw in option to help mitigate assembly faults.
The light performs as expected and offers a nice and even illumination. Touch switches work well.
The only downside would be that the open track design on the arm would require extra cleaning to ensure excessive dust doesn't accumulate on the copper heat sink.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: nkatariya
Gender:Male
Verified Purchase:Yes
If you are looking for a new desk/task light this is your product! The light is very modern, sleek, and super bright. It is easy to put together and portable if needed in more than once place. Would recommend highly. Only downside was that the base feels a little unsteady and could be tighter.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Csys
on December 17, 2019
Posted by: Disappointed38
I bought a black one, it came with no intelligent feature and came damaged. Returned for a refund. Not worth the price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 20, 2019
Hello there, this is Kelly with Dyson. Thank you for your review of the Dyson CSYS™ task light. The Dyson CSYS™ task light features 3 Axis Glide™ motion, which allows you to move the arm in to precise positions, for light exactly where you need it. The slide-touch dimming lets you define your personal light level, with a range of brightness from 100 lux to over 1000 lux. CSYS™ task light also helps to protect eyes from glare, with a glare baffle around the Bubble Optic lens and matte finish to shield eyes from the light source. We are sorry to learn that your light arrived damaged. While we never expect issues like this to occur, Dyson does back your new task light from an authorized retailer with a free 5-year guarantee. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson